Deal Desk Analyst - Redwood City, CA

We're seeking detail-oriented and execution-focused Deal Desk Analyst to support end-to-end Quote-to-Cash operations. This role is critical to driving operational efficiency, pricing governance, and cross-functional coordination across Sales, Legal, Finance, and Product.As key pa ...

The Senior Deal Desk Analyst plays a critical role in the sales cycle by supporting the structuring, pricing, · t terms and managing non-standard policy review and approval of complex B2B SaaS transactions. · ...

This role is for a Service Desk Analyst who will be the primary responder for the queue; acknowledge, triage, and resolve tickets across email/portal/phone/chat. · They will keep customers informed with clear, friendly updates and realistic ETAs; jump on Zoom/phone when needed. · ...

+Ticket ownership and customer communication are key responsibilities in this role. · ...

Be primary responder for the queue; acknowledge, triage and resolve tickets across email/portal/phone/chat. · Troubleshoot issues · Analyze logs and collect diagnostics · ...

The Deal Desk Analyst will be part of the GTM Strategy and Operations team.The team works on monetization, pricing, complex deal strategies as well as orchestrating internal approval for these strategies. · ...

The Support Desk Analyst will be the first point of escalation for tickets from the tier 1 team and maintain the onsite Tech Bar hub providing in-person support of user issues and escalations. · Troubleshoot hardware software and accesspermissions issues · Troubleshoot issues wit ...

The L.E.K. IT Department is seeking a Service Desk Analyst I to join the team. · Responsibilities Include, But Are Not Limited To Providing level 1 support to the L.E.K. global staff via multiple communication channels including but not limited to phone, video, chat, in person, a ...

+Resolves or escalates various computer-related issues and incidents for customers. · +Handles situations requiring adaptation of response or extensive research according to customers' responses. · Mentor other service desk analysts, serve in team lead role and supervise them. · ...

We are seeking an accomplished Service Desk Analyst to join our team at the Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California. · ...

Provide desktop support to end-users. Maintain secure and confidential information. · Familiar with IT policies and Medical Center regulations. · Balances technical knowledge and customer service objectives in all operations of the Service Desk. · ...

We are seeking an accomplished Service Desk Analyst to join our team. · The ideal candidate will have a strong background in IT support and be able to analyze service desk issues and develop solutions to improve efficiency. ...

The IT Service Desk Analyst will triage and resolve support tickets via chat email and Jira Service Desk maintain update documentation on all Service Desk systems processes support users through remote desktop software and chat client drive the follow-the-sun IT support model mai ...

Our client seeks an accomplished Service Desk Analyst to perform analysis on Service Desk issues and assist in listening to customer concerns. · ...

This role supports the hardware and software used for production, management, · and delivery of content and services to our clients.Provides Tier I/II support to end users with exceptional customer service skills. · Answers, evaluates and prioritizes service requests via phone, v ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · ...

The Support Desk Analyst will be the first point of escalation for tickets from the tier 1 team, maintain the onsite Tech Bar hub and provide in-person support of user issues and escalations. · Troubleshoot hardware, software, and access/permissions issues · Troubleshoot issues w ...

Job summary · This is a mid-level Service Desk analyst position with primary responsibility of providing desktop support to end-users. At this level, support calls may be complex in nature where judgment will be required in problem resolution. · ...

The Service Desk Analyst will handle first level walk-up and service requests from corporate office employees contractors consultants create dispatch work orders within the Service Management System communicate with customers via phone email chat in person troubleshoot discuss se ...

We are looking for a proactive Deal Desk Analyst to deliver deal structuring and pricing support across LiveRamp's sales org.The ideal candidate will have sound business acumen and excellent communication and collaboration skills. · Provide first-line Deal Desk support for standa ...