Software Technical Support I - Boston

We are searching for an IT Technical Support candidate with strong Level I or Level II experience. Key responsibilities include hardware/software installations, configurations, troubleshooting; ticketing (log, categorize, document, track); documentation of standard operating proc ...

We are seeking a Technical Support professional to join our team. The ideal candidate will have experience in technical support, preferably in enterprise software or the travel industry. · Process support requests from customers via email and telephone · FOLLOW DOCUMENTED PROCESS ...

A global provider of advanced semiconductor inspection and process control systems is seeking a Technical Support Manager to lead a team of highly skilled Technical Product Support Engineers. · Lead, mentor, and develop a team of Technical Product Support Engineers providing adva ...

This is a full-time role based in Haverhill MA for a Technical Support Specialist. · The primary responsibilities include providing technical support to customers troubleshooting system issues ensuring customer satisfaction and maintaining high-quality service standards. · The Te ...

This role combines hands-on laboratory sample analysis with customer-facing technical support and applications responsibilities. · The position is designed to support both internal analytical work and external customer success, ensuring effective instrument adoption, high-quality ...

+Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production our technology is used where it matters the most – from data centers windfar ...

We are seeking a Technical Support Specialist to support end users across multiple software systems and environments. This role involves guiding users in system usage, diagnosing and resolving technical issues. · ...

Job summary · We are hiring an entry-level Technical Support Specialist to support customers through thoughtful problem-solving, · and clear guidance on using Robin effectively. · You'll join a hybrid Boston-based team that works in person several days a week to collaborate quick ...

+Job summary · Robin is reimagining workplace operations as a strategic function. We help workplace teams bring order to the chaos by automating logistics and simplifying operations. · +ResponsibilitiesSupport customers via chat email and phone. · Troubleshoot in real time throug ...

The Technical Solutions team focuses on care and research innovation.We support new business by expanding the boundary of the product in select areas, · and we provide a scalable technical support framework for OneClient, · Client Workbench,Onduo, · Stargazer,and other new portfo ...

The Senior Onsite Support Engineer provides high-level technical support for end-user systems, audio/visual (A/V) technology, · and executive personnel. This role ensures reliable IT operations across the organization with a strong focus on delivering white-glove service to senio ...

+Job summary · We are looking for a Technical Support Engineer (TSE) to join our world-class Technical Support team. · +QualificationsBecome a subject matter expert on the Iterable platform. · ...

+ Dispatch is redefining how the world experiences home and field service. · + Trusted by leading brands and service providers, · we power seamless, · reliable service experiences · through a modern platform built for scale.The Customer Experience/Solutions teamhelps supports gui ...

Sonoaimprove prenatal screening and diagnosis using artificial intelligence. · Health Insurance (Medical plan, vision, dental) - up to 30,000$ per year + FSA & HSA401(k) - up 4% of your salary matchedLife Insurance - covering 2 times your salary, up to $200k/li>An attractive Pare ...

Sonio uses artificial intelligence to improve prenatal screening and diagnosis. · Work with customers to resolve technical challenges · ...

We hire an entry-level Technical Support Specialist to support customers through thoughtful problem-solving, hands-on troubleshooting, and clear guidance on using Robin effectively. · ...

The Senior Onsite Support Engineer provides high-level technical support for end-user systems, audio/visual (A/V) technology, · and executive personnel. This role ensures reliable IT operations across the organization with a strong focus on delivering white-glove service to senio ...

This role combines hands-on laboratory sample analysis with customer-facing technical support and applications responsibilities. · This position is designed to support both internal analytical work and external customer success, · ensuring effective instrument adoption, · high-qu ...

Exciting opportunity for a sharp Technical Support Analyst to join a dynamic organization where you can make an impact. · Support users in multiple locations · Troubleshoot and resolve Incident tickets related to technical difficulties · ...

R Robin is reimagining workplace operations as a strategic function and AI is at the core of how we get there helping workplace teams bring order to chaos automating logistics simplifying operations and giving employees a seamless way to connect with the office. · At Robin we bel ...

Sonio is experiencing rapid growth in the United States partnering with major clinics onboarding new clients at an accelerating pace We're looking for our founding Technical Support Lead to build scale our support function from ground up You'll be joining pivotal moment customer ...