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- Perform a variety of IT/automation support duties related to the security, maintenance, troubleshooting, and implementation of hardware, software, applications/functional areas to assist end users.
- Provide system administration, system installation, cyber tools implementation, cyberspace investigations, damage assessments, network monitoring and assists other cyber workforce personnel.
- Receive, document, prioritize, and respond to IT user trouble calls, providing customer automation support to resolve end user problems.
- Assist personnel in using features of various types of hardware, software applications, interfaces, and systems.
- Review, implement, and update current established network and stand-alone security protocols and ensures compliance with Army and DoD information assurance policies and regulations.
- Monitor performance of systems and performs diagnostics on system operations to identify problems and trends in processor efficiency, linkages to networks, effectiveness for user requirements, and other similar factors.
- Perform system administrator functions on assigned networks.
- Investigate, analyze, and respond to cyber incidents within the network environment or enclave.
Information Technology Specialist - Fort Huachuca, United States - Department Of The Army
Description
Summary
About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction This position is located at the ST-IC-W1E8AA USA INTELLIGENCE CTR OF EXCELLENCE.