Container Traffic Coordinator - Gloucester City - Holt Logistics Corp.

    Holt Logistics Corp.
    Holt Logistics Corp. Gloucester City

    1 week ago

    Description
    The Gloucester Marine Terminal is operated by Gloucester Terminals LLC and offers stevedoring and break bulk services. The terminal, located in the Port of Philadelphia has direct access to highways as well as three rail lines that transit across the United States and Canada, providing unrivaled turnaround times for our partners.
    Responsibilities:
    • Provide excellent customer service, communication, and organizational skills.
    • Demonstrate strong organizational skills and a high level of attention to detail.
    • Solve problems, anticipate issues, and ensure work is completed thoroughly.
    • Act as a team player with a positive attitude, capable of supervising and directing groups of unionized individuals.
    • Assume a leadership role, work independently, and participate in an established safety program.
    • Coordinate with internal departments, customers and their agents, and vendors.
    • Show proficiency in MS Office/Teams, Word/Google Docs, PowerPoint, and Excel/Google Sheets.
    • Work occasional holiday or weekend shifts when required.
    • Be reliable and flexible with working various hours.
    • Obtain a "TWIC" card.
    • Maintain a positive demeanor and cope with a fast-paced environment.
    • Manage conflict with customers and act as their advocate internally, ensuring alignment and prioritization of resources for exceptional delivery service.
    • Assist customers in a courteous and professional manner.
    • Target improvement for customers, collaborating with internal teams to identify strategic solutions.
    • Manage order activities and ensure accuracy in operating systems, including order communication flow, service failures, track & trace, and follow through with order claims.
    • Collaborate with Operation Managers to develop strategic planning.
    • Experience with Terminal Operating Systems (TOS) and/or Gate Operating Systems is a plus.
    • Knowledge of Government Agencies (USDA, FDA, and US Customs).
    • Think ahead and be familiar with sorting containers, stacks, peel piles, and logistics of timing truck to container location.
    Schedule:
    • Monday to Friday, 10am to 6pm, with alternating weekends.
    What We Offer:
    We believe that taking care of our team is just as important as the work we do. Here's what you can expect when you join us:
    • Comprehensive Health Coverage - Medical, dental, and vision plans for you and your family
    • Life Insurance - basic life insurance provided by the company plus voluntary life insurance available for purchase
    • Flexible Spending - Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options
    • Paid Time Off -PTO, vacation days, holidays and extended sick leave
    • Retirement Plans - 401(k) with company match to help you plan for the future
    • Professional Development - Access to training, conferences, and learning resources
    • Wellness Support - Mental health resources, company wellness events, financial incentives for wellness programs
    • Team Culture - Inclusive, collaborative environment with regular team events and recognition programs

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