Netops Specialist Sr - New Orleans, LA, United States - SOC/Day & Zimmermann Federal Services

    Default job background
    Technology / Internet
    Description
    NetOps Specialist Senior needed for a long-term contract opportunity with SOC's client to work in New Orleans, LA
    You must have an active Secret clearance Responsibilities


    • Oversee the infrastructure and network operation by responding appropriately to alerts and events.
    • Oversee incident resolution, ensuring appropriate response to escalations.
    • Coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery.
    • Review root cause analysis documentation to address performance management and incident correlation issues.
    • Provide data center support where appropriate.
    • Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
    • Provide incident notification to Government representatives
    Qualifications


    • Bachelor's Degree in Computer Science, MIS, Business, or related field
    • 8 Years of related experience
    • IAT Level III Certification
    • CISCO Certified Network Professional (CCNP) Routing and Switching, CISCO Certified Design Professional (CCDP)
    Employment Pre-requisites The following requirements must be met to be eligible for this position:
    successful completion of a background investigation, and d rug urinalysis
    SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability
    Network Subject Matter Expert needed for a long-term contract opportunity with SOC's client to work in Maryland or Virgnia/Remote
    Active Top Secret/SCI Clearance with Full Scope Polygraph is required Responsibilities


    • Provide Network expertise for a large Federal Government Program Management Office
    Qualifications


    • US Citizenship required.
    • TS/SCI Security Clearance with Full Scope Poly required

    Location:
    MD or VA


    • Strong collaboration skills; works well on a team
    • Excellent communication and troubleshooting skills
    • Flexible, proactive, ability to work with minimal direction in an open and fast-paced environment
    • Experience with configuration management tools
    • Proven hands-on network engineering experience including routing, switching, gateways, VPNs, and MPLS networks including cryptographic equipment.
    • Proven experience evaluating new technologies and providing engineering and design support to optimize network performance and interoperability.
    • Hands-on experience with architecting, implementing, and installing complex network solutions to include load balancing, firewall implementation, and both WAN and LAN networks
    • Clear understanding of overarching INFOSEC and COMSEC security requirements
    • Experience monitoring network performance and ensuring system availability and reliability
    • Hands-on experience with monitoring, network diagnostic and network analytic tools at Tier 2/3 support level
    Proven track record of troubleshooting to resolve issues


    • Proven ability to perform network maintenance and system upgrades including service packs, patches, and security configurations
    • Demonstrated ability to monitor system resource utilization, trending, and capacity planning
    • Security+ certification Desired Qualifications
    • Strong knowledge of Information Technology Service Management, ITIL preferably
    • Experience working in customer environment
    • Ability to conduct on-the-job training
    • Experience writing and troubleshooting scripts
    • ServiceNow, Splunk experience
    • CCNA certification
    • Bachelors Degree and 12+ years of professional experience and a Master of Arts/Science or equivalent degree in computer science or related area of study
    Without a Masters degree, three additional years of relevant professional experience (15+ years in total)

    Employment Pre-requisites The following requirements must be met to be eligible for this position:
    Successful completion of a background investigation, and d rug urinalysis
    SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability
    #INDSOC