Patient Access Rep - Machias

Job Summary

The functionality of this position is to effectively and efficiently process all patients to all services in the hospital by maintaining front desk reception, switchboard, and registration in a courteous, professional manner.
Patient education will be performed by the registration clerk in many areas including but not limited to: Free Care, Advanced Directives, Patient Consent, Patient Rights,
Notice of Privacy Practice,
and the Advanced Beneficiary Notice.

Responsibilities

• Process all inquiries and requests at front desk reception and switchboard efficiently which includes answering all incoming phone calls and transferring to appropriate departments
• Maintain a current working knowledge of new and departing staff
Maintain visitor sign in for Obstetrical patients
• SORT INCOMING PATIENT MAIL BY ROOM NUMBER AND DELIVER TO APPROPRIATE NURSING STATION Re-address mail to discharged patients AND PUT IN OUTGOING MAIL-li_Unlock various offices AND file cabinets relocking at department closing_li_Responsible for ALL ASPECTS OF OUTPATIENT AND INPATIENT REGISTRATION_completion of ALL DATA SCREENS ON REGISTRATION PROFILE_

  Job description

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