Ice Operations Supervisor - Trenton, New Jersey, United States

Oak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Ice Operations Supervisor Ice will oversee the everyday operations of the CURE Arena ice rink, maintenance of zambonis and ice related equipment and manage support staff and ice events.

This role pays an hourly rate of $23.54 -$29.42

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until May 8, 2026.

About the Venue

The CURE Insurance Arena is a multipurpose arena in Trenton, New Jersey. It hosts events including ECHL ice hockey games, sporting events, family shows and concerts. The arena seats 7,605 for hockey and other ice events, 8,600 for basketball and up to 8,500 for concerts, family shows, and other events which makes it the largest arena in Central New Jersey.  The arena serves as home to the ECHL's Trenton Icehawks, who will begin play in October

Responsibilities

• Oversee the operation of the arena ice rink, including maintenance of ice, ice builds and removal, hockey line placement, and functionality of equipment.
• Ensure that safety standards and procedures are met and followed by all staff and patrons.
• Coordinate and assist with oversight of ice rink events, such as hockey games, youth hockey practices and games, and public skate sessions.
• Ensure compliance with local, state, and federal regulations related to ice rink operation and safety.
• Order and maintain inventory of necessary supplies and equipment for ice rink operations .
• Assist in performing event Changeovers and setups.
• Assists / recommends hiring, performs training, scheduling, and supervision of changeover staff.
• Oversee all ice installation and maintenance of the ice and its equipment.
• Coordinate event logistics as assigned.
• Respond promptly to maintenance requests and emergencies to minimize downtime and ensure safety.
• Supervise ice operations staff for non-event tasks as assigned.
• Maintain and clean Zamboni and ice related equipment and areas.
• Assist Operations Manager, Facilities Manager, Operations Supervisor, Event Manager and with projects as requested.
• Adhere to all Venue Management Policies and Procedures.
• Assist Facilities Manager with various related building projects including repairs related to plumbing, electrical systems, HVAC, and general building maintenance.
• Ensure staff complies with the requirements of the Occupational Health and Safety Act.
• Maintain records of maintenance activities, repairs, and inspections performed on equipment.
• Communicate "assigned task" status with the Operations Manager or Facilities Manager (in Manager's absence).
• Other duties as assigned.

Qualifications

• High School Diploma or GED required.
• Ability to use hand and power tools effectively and safely.
• 2-4 years of ice rink experience required.
• Solid understanding of various maintenance tasks, including plumbing, electrical work, and carpentry.
• Ability to operate and maintain a Zamboni or Ice resurface machine.
• Ice School experience preferred but not a requirement.
• Strong troubleshooting skills to diagnose and resolve issues quickly.
• Knowledge of supervisory principles, with emphasis in working with & training a "casual" staff.
• Previous ice maintenance and forklift driving experience is highly desirable.
• Working knowledge of chillers, refrigeration and ice making, specifically CO2 chilled systems preferred, but not required.
• Ability to climb stairs and lift 50 lbs., unaided.
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays, and extended number of consecutive days.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.