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  • Sales Operations Sr. Analyst - Mountain View - Elastic

    Elastic
    Elastic Mountain View

    2 weeks ago

    Default job background
    Description

    Elastic Search AI Platform drives business growth through end-to-end process optimization, leveraging knowledge of Salesforce and its boundary systems. The Business Transformation Associate role focuses on project intake, discovery, and prioritization, and involves working with business partners to change and improve processes.

    The ideal candidate will possess a blend of business engagement skills, passion for technology and automation, attention to detail, critical thinking, and strong project management skills. They will bring a design-centered approach to partnerships with sales teams, optimize customer requests, lead team members to clarity on business requirements, and evaluate technical solutions against the current tech stack.

    Key responsibilities include:

    • Bringing a design-centered approach to partnerships with sales teams
    • Optimizing customer requests through prioritization of new enhancements
    • Leading team members to clarity on business requirements and sequencing enhancements based on business needs
    • Evaluating technical solutions against the current tech stack
    • Documenting processes and procedures as they relate to customer use cases
    • Proactively identifying where business processes prohibit scaling at pace and suggesting enhancements
    • Crafting enablement plans, conducting end-user acceptance testing, and assisting in end-user troubleshooting

    The successful candidate will have 2+ years of experience working with Salesforce, particularly in the Sales Cloud environment, and 2+ years of experience in two or more areas related to integrations with Salesforce.

    Functional skills required include:

    • Strong social skills
    • Understanding of Territory Management, Data Enrichment, Lead Process, Opportunity Management, Sales Productivity, Forecasting, and Sales Compensation
    • Experience in translating business requirements and processes into low-friction automation and high-impact systems
    • Passion for exceptional documentation, including diagrams, standards, and project plans
    • Ability to explain complex systems and technical topics in a clear, concise manner
    • Strong problem-solving, critical thinking, and analytical skills
    • Desire to learn and apply new technologies
    • Comfortable in a distributed, diverse environment, and able to work remotely and independently

    This is a base salary position with a typical starting salary range of $89,100-$140,900 USD, with opportunities for career growth and professional development.


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