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    Outside Referral Specialist- Central Billing Office - Montgomery, United States - Nova Medical Centers

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    Description

    Overview:

    Outside Referral Specialist

    Responsibilities:


    • Follows the order of screening, making the referral and tracking service of referral.
    • Ensures patients have been cleared for specialty service office visits.
    • Resolves precertification, registration and caserelated concerns prior to a patient's appointment.
    • Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient is not financially obligated for services provided.
    • Knowledge of commonlyused concepts, practices, and procedures within a particular field.
    • Relies on instructions and preestablished guidelines to perform the functions of the job.
    • Process referrals in a timely fashion, including sorting and processing referrals by indicated urgency and date.
    • Refer patients to specialists based on each insurance company's available specialty network.
    • Document and enter all referrals appropriately in patients' medical records.
    • Educate the patients on the referral process including their own responsibilities as well as their insurance company's process and protocols in regards to a referral.
    • Verify that providers have sufficiently documented the reason for the referral and have done the appropriate work ups prior to sending the patient to the specialist.
    • Performs other duties as assigned

    Qualifications:

    • 24 years of experience in the field or in a related area
    • High School Diploma or Equivalent
    • The position is located in Montgomery, TX
    • Organizational skills a plus
    • Knowledge of medical terminology
    • Computer experience required
    • Ability to prioritize and multitask to meet deadlines
    • Excellent customer service and telephone etiquette
    • Strong attention to detail
    • Ability to perform assigned tasks independently
    • Good verbal and written communication skills

    Preferred:
    Medical Billing and Coding Certificate


    Benefits:

    We offer an excellent base salary, full benefits package including matching 401k with immediate vesting, group medical, dental, vision, life, and short-term disability insurance and PTO.

    In addition, you will have immediate access to earned wages through our partnership with Payactiv.

    Equal Opportunity Employer


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