IT Support Professional - Wilmot - beBeeTechnicalService

    beBeeTechnicalService
    beBeeTechnicalService Wilmot

    6 days ago

    Job title: IT Service Desk Analyst

    Description

    Job Description


    The role of IT Service Desk Analyst is a key position in our organization, responsible for delivering exceptional customer service to all users of the IT services.



    Key Responsibilities:


    • Resolve incidents efficiently in accordance with agreed Service Level Agreements (SLAs).
    • Assess and fulfill service requests promptly.
    • Collaborate closely with internal IT functions and third-party suppliers to ensure successful outcomes.



    To be successful in this role, you will possess the following skills, abilities, and experience:



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