Care Review Processor I - Columbus, OH
5 days ago

Job Summary
Building case prior authorization requests for members and heavy data entry making phone calls out to doctors hospitals etc.
Responsibilities
- Temp for 90 days no possibility of going permanent M-F 8 am to 5 pm no OT Building case prior authorization requests for members Heavy data entry and making phone calls out to doctors hospitals etc Medical background prior authorization experience A minimum of 1-2 years experience Knowledge of ICD 10 codes or CPT codes Computer literate Strong customer service skills with pleasant phone voice Microsoft Excel beginner level Works within the Care Access and Monitoring CAM team to provide clerical and data entry support for Members that require hospitalization and/or utilization review for other healthcare services Checks eligibility verifies benefits obtains enters data into systems processes requests triages members information appropriate Health Care Services staff ensure delivery high quality cost-effective healthcare services according State Federal requirements achieve optimal outcomes Members Provide computer entries authentication request provider inquiries by phone mail fax Including verify member eligibility benefits determine provider contracting status appropriateness Determine diagnosis treatment assign billing codes ICD-9/ICD-10 CPT/HCPC codes Verify inpatient hospital census-admits discharges Perform action required protocol using Database Respond requests authentication services submitted CAM via phone fax mail operational timeframes Participates interdepartmental integration collaboration enhance continuity care members including Behavioural Health Long Term Care Contact physician offices Department guidelines request missing information authentication requests additional information requested Medical Director Provide excellent customer service internal external customers Meet department quality standards including inter-rater reliability testing quality review audit scores Notify Care Access Monitoring Nurses case managers hospital admissions changes member status Meet productivity standards Maintain confidentiality comply Health Insurance Portability Accountability Act HIPAA Participate Care Access Monitoring meetings active member team Meet attendance guidelines Healthcare policy Follow standards conduct guidelines described Healthcare HR policy Comply workplace safety standards
- Provide excellent customer service internal external customers Meet department quality standards including inter-rater reliability testing quality review audit scores Notify Care Access Monitoring Nurses case managers hospital admissions changes member status Meet productivity standards Maintain confidentiality comply Health Insurance Portability Accountability Act HIPAA Participate Care Access Monitoring meetings active member team Meet attendance guidelines Healthcare policy Follow standards conduct guidelines described Healthcare HR policy Comply workplace safety standards
Job description
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