- Assisting multiple lines of business with operations duties
- Analysis & resolution of both routine and complicated work requests
- Financial transaction processing and regulatory compliance
- Meeting & exceeding hard deadlines
- Business and IT project work
- Continuous process improvement
- New claim triage and assignment process
- May be required to assist with customer calls
- Must be consistently successful in their current position
- Self-motivated
- Excellent analytical aptitude
- Exceptional customer service skills
- Strong written and verbal communication skills
- Proven organizational abilities for a fluctuating and multi tasked environment
- Demonstrated ability to collaborate and work effectively with others
- Work independently when required
- Proficient in Microsoft Office applications
- Ability to learn complex software applications
- Able to lift boxes up to 20lbs (on occasion)
- High School Graduate
- Core Talent, Data, and Customer Focus DNA Badges strongly preferred for current Claims staff.
- Medical, Dental, Vision, Life and Disability Insurance. Effective day 1.
- 19 days paid time off in your first full year and Paid Holidays
- Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements)
- Student Loan Paydown Program - eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month - with a lifetime maximum up to $10,000 - as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster
- Paid volunteer opportunities
Operations Support Specialist - Windsor Locks, United States - The Hartford
Description
Operations Support Specialist, Claims - CH10KN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford's Claims Centralized Operations Group is seeking a highly motivated individual to join their team. This role is responsible for providing support to the Claims organization. We are looking for individuals with consistent high level of performance and achievement over career span as well as demonstrated efforts and achievement toward self-development. This position requires a dynamic individual to supplement a high performing team with excellent customer service acumen.
This is an in office position in our Hartford, CT location.
Work Hours
Monday - Friday 8:30 AM - 5:00 PM. May require occasional overtime
WHAT ARE THE RESPONSIBILITIES OF THE POSITION?
The ideal candidate will also have the following qualifications:
Job performed fully on site for the first 90 days with opportunity for occasional remote work up to 3 days per week after training period.
How We Focus on Your Wellbeing:
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
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