Information Technology Analyst Intern - Tacoma, United States - City of Tacoma WA

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    Description

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    Information Technology Analyst Intern - GIS, Power

    Salary

    $27.08 Hourly

    Location

    Tacoma, WA

    Job Type

    Classified

    Job Number

    4608-24B

    Department

    Power

    Opening Date

    04/16/2024

    Closing Date

    4/24/2024 5:00 PM Pacific

    + Description

    + Benefits

    + Questions

    Position Description

    Tacoma Public Utilities (TPU) is excited to announce two internship opportunities tailored for college-level students with an interest in Geographic Information Systems

    Join our team to apply your skills, gain hands-on experience, and collaborate with seasoned professionals Our Utility Technology Services| (UTS) team is driven by a passion for unlocking the value in data, fostering continuous learning, and supporting each other's growth. As an intern within the TPU UTS team, you will receive education and training in the functions of an IT Analyst, with a focus on areas such as GIS under the direct supervision of a GIS professional or GIS Project Manager

    During your internship, you'll have the opportunity to connect with professionals across Tacoma Public Utilities, gaining insights into their roles and the challenges they face. Your responsibilities will include real-world experience on exciting Utility Technology projects. As you work with other GIS IT Analyst, interns will get to participate in simple GIS analysis, GIS system maintenance and GIS application configuration

    This internship will not only improve your ability to quickly learn and apply new skills but also boost your personal resilience, instilling confidence in your capability to deliver impactful work. Join us to contribute to the development and support of technical solutions that simplify people's lives through data, playing a key role in shaping the future of data services at Tacoma Public Utilities

    Hours and Terms:

    The approved hours for this position are up to 40 hours per week. The number of hours and schedule are negotiable. Telework, or a partial telework schedule, is available.

    GIS Interns will generally observe, be trained on ESRI applications, and may perform the following GIS Technology tasks or job duties:

    + Troubleshoot computer hardware, software, and system difficulties; propose solutions, track and assure resolution through appropriate follow-up methods.

    + Perform maintenance and systems changes that improve efficiencies, performance, and reliability.

    + Provide GIS solutions and resolve fewer and less complex systems issues and problems.

    + Perform systems analysis duties in the design, development, implementation and maintenance of information systems and support in computer hardware and software applications; analyze and maintain existing programs, assist in writing programs for new applications; assist in developing optimum software configurations to achieve operating system goals.

    + Install, configure, maintain, and troubleshoot problems, isolate solutions to network, applications, operating systems, file servers, network hardware and software; system administration of distributed enterprise management tools; monitor systems disks; prepare and maintain documentation.

    + Participate in evaluations and testing of system upgrades and quality control procedure development related to area of work.

    + Participate in GIS Team meetings, GIS Day and related UTS BIDs team activities

    + Perform other duties as assigned

    Qualifications

    An equivalent combination to:

    + Graduation from high school or GED

    + Typically the applicant should be enrolled in college or study programs related to information technology or possess equivalent experience

    Knowledge & Skills

    Desired Skills

    + Familiarity with Microsoft office suite (Excel, Word, PowerPoint, etc)

    + Experience or interest in database research and data extraction methods.

    + Ability to collaborate with internal and external stakeholders; aptitude for customer service and project management.

    + Experience in data management systems such as Tableau, Snowflake, Excel, etc. a plus

    Selection Process & Supplemental Information

    City of Tacoma Commitment to Diversity and Inclusion

    Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

    The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.

    Apply

    Interested individuals should apply online and attach a detailed resume and cover letter. Applicants who have the strongest backgrounds related to the responsibilities of this opening may be invited to participate in an interview.

    Reference checks will be conducted on final candidates and appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and local 120.

    Communication from the City of Tacoma:

    We primarily communicate via e-mail during the application process. E-mails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

    If you have any additional questions regarding this position, please contact the Human Resources Department at before 4pm on the closing date of this posting.

    The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

    Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

    Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

    Vision Coverage: For eligible employees and their eligible dependents.

    Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

    Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

    Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

    Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at or by calling

    Other Employment Information

    Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

    Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

    Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

    Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

    01

    Have you graduated from high school or obtained your GED?

    + Yes

    + No

    02

    Are you currently enrolled in a college or study program related to information technology or possess equivalent experience?

    + Yes

    + No

    03

    Where are you enrolled?

    04

    What is your major course of study/degree in?

    05

    One of the City's Principles that guides us is Equity. Describe what equity means to you and describe an experience you have working with diverse groups of people.

    06

    Please tell us how you learned about this job opening.

    + Job Interest Card notification

    + Internet search

    + Professional organization

    + Military organization

    + Union job posting

    + City of Tacoma employee

    + Online job board posting

    + Word of mouth

    + LinkedIn

    + SEED

    + TTEP (Tacoma Training and Education Program)

    + Indeed

    + Facebook

    + Instagram

    + Careers in Government

    + Government Jobs

    + NWPPA

    + Outreach Event

    07

    Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

    Required Question

    Agency

    City of Tacoma

    Address

    Human Resources Department 747 Market Street Tacoma, Washington,

    Phone

    Website

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