Technical Support Engineer - New York
1 month ago

Job summary
We are seeking experienced Salesforce/Agentforce Technical Support Specialists to provide advanced troubleshooting and support for our CRM platforms.This is a contract-based, remote position offering flexibility and the opportunity to work on cutting-edge payment technology systems.
Responsibilities
- Provide Level 2 or Level 3 technical support for Salesforce/Agentforce platforms.
- Troubleshoot and resolve complex technical issues, ensuring minimal downtime.
- Collaborate with internal teams to improve service delivery and system performance.
- Document solutions and contribute to knowledge base updates.
Job description
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