DSHS ALTSA Public Benefits Specialist 5 - Washington, United States - State of Washington

Description

DSHS ALTSA Public Benefits Specialist Supervisor
Home and Community Services , as a division of the

Aging and Long-Term Support Administration (ALTSA)

promotes, plans, develops, and provides an array of long-term services and supports to persons age eighteen and older with disabilities, seniors, and caregivers.

These services and supports are intended to maximize the independence, dignity, and quality of life of these individuals.

The Public Benefits Specialist 5 supervises a unit of Public Benefits Specialists who determine eligibility for financial, medical, food, and long-term service and support programs.

This is an opportunity to contribute to regional policy designs and gain management experience.
Pierce County employees are eligible to receive an Orca Card for transportation needs.

King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use

.

Join us in

Transforming Lives


Some of what you'll do:
Evaluate ongoing employee performance
Identify, resolve, document, and implement personnel issues
Manage leave and attendance for staff
Establish unit workloads and quality standards and ensure equitable work distribution within the unit
Control the overall workflow of work processed by the unit
Review activity reports
Determine individual and unit training needs
Input and receive data using multiple automated systems
Collaborate with internal and external partners
Develop hiring strategies

What we're looking for:
Ability to communicate and maintain working relationships with a wide range and level of staff
Excellent listening skills
Critical thinking skills
Ability to make professional judgments
Ability to remain calm and demonstrate patience
Who should apply?
Professionals with one year of experience as a Public Benefits Specialist 3 or 4
OR
Bachelor's degree and three years of experience examining/processing medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in public assistance eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information
Three years of out-of-state experience, conducting financial eligibility determination for public assistance including financial, medical, and food benefit programs will be considered toward experience
Previous experience with Home and Community Services is a plus

Note:
Related or closely related employment experience may substitute for a year
-for-year for education.

Our Department of Social and Health Services (DSHS) mission to

Transform Lives

requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency's mission that you bring equity, anti-racism, and social justice commitment to your work with DSHS.

We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions?

Please contact

and reference job number 05573.
Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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