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    Client Service Representative - Birmingham, United States - Ethos Veterinary Health

    Ethos Veterinary Health
    Ethos Veterinary Health Birmingham, United States

    2 weeks ago

    Default job background
    Description
    Veterinary Specialists of Birmingham located in Birmingham, AL are looking for an overnight Client Service Representative at our hospital

    Job Description:
    Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Reliable, self-starter. Has the ability to multi-task and prioritize.
    Regular attendance and timeliness are essential functions to fulfill the requirements of this position.

    Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.


    Experience:
    1-2 years in a veterinary, medical, or clinical setting preferred


    Anticipated Schedule:
    OvernightPart-Time and Full-

    Time Availability Rotating Weekends Compensation:
    Starting at $16 per hourBenefits:Shift Differential for PayPaid Time OffEmployee Pet Discount401k and Employer MatchingMedical/Dental/VisionDisability InsuranceLife InsuranceHSA/FSAFor more information about our hospital, please visit
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