Automotive Service Advisor - Waxahachie
3 days ago
Job description
Company DescriptionChristian Brothers Automotive
Benefits:
Full Time Hourly Position + Nice Difference Bonus
Performance Based Commission
Paid Vacation & Paid Holidays
Closed Every Weekend To Spend Time With Family & Friends
Healthcare Benefits Available
Matching Retirement Plan
Locally Owned and Operated
On-Going Training & Career Advancement
Continuous Training Available Through The CBA Flywheel Learning System
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Chaplain Care Support Available
Weekly Lunches Provided
Employee Appreciation Events
Employee Discount
Chaplain Care Support Available
Team Performance Bonuses
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
1300 W. Hwy 287 Bypass Waxahachie, TX 75165
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle.
You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Manage the store's workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing customer service activities
Shuttle guests as needed
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
Qualifications:
Current driver's licenses.
Driving record acceptable to our current insurance carrier.
Proficiency in Windows-based computer software and automotive store applications.
Experience in Automotive Customer Service and or Automotive Service Sales preferred.
Team player:
Demonstrated ability to work effectively with others, contributing positively to team dynamics and achieving shared goals.
Adaptability:
Flexibility in handling change, shifting priorities, and dealing with diverse personalities and work styles.
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm.
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first.
CBA shops also offer their technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.Similar jobs
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