AI Customer Experience Manager - Jersey City, NJ
3 weeks ago

Job summary
We’re shaping the future of AI-powered support within our Customer Experience Team as an AI Customer Experience Manager. You’ll drive the evolution of AI agents ensuring they perform reliably in production and align with real user needs.Responsibilities
- Continuously refine AI agents through prompt optimization, data enrichment and stakeholder feedback.
- Lead model evaluations, including building scoring rubrics and golden datasets with Analytics partners.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Customer Experience Manager
3 weeks ago
The Customer Experience Manager plays a crucial role in leading the customer experience team while driving operational excellence across order management, technology integration and special projects. · ...
Customer Experience Manager
3 days ago
Join us and make a positive impact while shaping the future of customer experience. · ...
Experience Manager
3 days ago
We are seeking an experienced and passionate Experience Manager to join our team remotely. · - Develop and maintain relationships with clients to understand their travel preferences and needs- Design customized itineraries and experiences for clients based on their interests and ...
Customer Experience Manager
3 weeks ago
The Customer Experience Manager plays a crucial role in leading our client's customer experience team while driving operational excellence across order management, technology integration, and special projects. · This role blends people management, technical systems build-out, and ...
Experience Manager
3 weeks ago
LIVunLtd is looking for a Guest Experience Manager to join our growing team in New York. As the Guest Experience Manager you will work at one of LIVunLtd's luxury commercial buildings to oversee and manage all concierge services for guests and clientele. · ...
Manager, Experience
1 month ago
As Manager Experience you'll play a pivotal role on our New York team responsible for delivering a best-in-class customer journey. From building partnerships with world-class instructors to curating flagship events that bring our community together you'll help us grow BrainStatio ...
Manager, Experience
1 month ago
We're shaping the future of digital skills education by creating transformative learning experiences that connect professionals, industry leaders, and the world's most innovative companies. · This is a unique opportunity for someone who thrives at the intersection of education, t ...
Manager, Experience
1 month ago
We re shaping the future of digital skills education by creating transformative learning experiences that connect professionals industry leaders and the world s most innovative companies. · ...
Experience Manager
1 month ago
We are looking for an Experience Associate to join our growing team. This role will work side-by-side with the Experience Manager to ensure smooth and efficient operational procedures on-site. · The Experience Associate position pays $17.00-$28.00 per hour based upon experience a ...
AI Customer Experience Manager
3 weeks ago
As an AI Customer Experience Manager you'll drive the evolution of AI-powered support within our Customer Experience Team. · Solid grasp of machine learning NLP and conversational AI hands-on experience a plus. · At least 3 years of experience evaluating models or managing AI sys ...
Manager, Creator Experience
1 month ago
+We redefining the creator economy by connecting brands with top talent. · ++Manage and grow a portfolio of top-tier creators · +Analyze creator performance data and provide actionable recommendations · +Cross-functional collaboration with Product Marketing Client Strategy Data t ...
Project Manager With Payments Experience
1 month ago
All Knowledge and Process areas of Project Management performing all project management functions – initiation, planning, monitoring and control , closure. · ...
Sr. Manager, Account Based Experience
1 month ago
AvePoint is the global leader in data security,governance,and resilience. · We are seeking an Account-Based Experience (ABX) Manager · To support and execute strategic marketing programs targeting key accounts. ...
Customer Experience Manager
1 week ago
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. · ...
Attendee Experience Manager
2 weeks ago
We're looking for an enthusiastic and professional Attendee Experience Manager to join our NYC-based team.This role will focus on working with attendees to ensure an exceptional attendee experience for our Global Brands events. · A champion for attendees and be the main point of ...
Resident Experience Manager
1 week ago
Natural Wireless seeks proactive Resident Experience Manager to serve as face of company across luxury residential buildings in NYC Metro area. · Act as primary point of contact between Natural Wireless and property managers. · ...
Workplace Experience Manager
3 weeks ago
The Workplace Experience Manager will be responsible for managing employees who oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. ...
Sales Experience Manager
3 weeks ago
We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. · Bachelor's degree in a business-related field is a p ...
Adobe Experience Manager
4 weeks ago
We are looking for an experienced AEM Technical Lead with deep hands on expertise across AEM Sites, AEM Assets/DAM, AEM Cloud, JavaScript/web technologies, · Lead end to end architecture design and implementation of AEM based web solutions ensuring compliance with best practices ...
Manager, Donor Experience
1 week ago
The YMCA of Greater New York is seeking a Manager, Donor Experience & Operations who will strengthen donor relationships and advance organizational goals by overseeing donor stewardship, data integrity, and operational excellence. This role manages stewardship communications, don ...