- Handle customer needs professionally and timely. This includes entering orders accurately and responding to emails promptly.
- Maintain product knowledge by attending trainings and reviewing materials.
- High School Diploma
- A minimum of two years of experience in Customer Service
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Stroudsburg, PA1 month ago
Customer Solution Specialist - Cresco - Weiler
Description
Customer Solution Specialist
Weiler has been a leader in creating value-enhancing solutions for four generations. We prioritize building strong relationships with customers and delivering exceptional service.
The ideal candidate will be located near Cresco, PA, and have a hybrid schedule that includes 9:30am EST to 6pm EST on Monday through Friday.
This role provides hassle-free experiences for customers regarding orders, inquiries, complaints, and other requests. The Customer Solution Specialist builds trust with customers by meeting individual metrics while supporting continuous improvement efforts.
Educational Requirements:
Experience:
Skills:
✅ Excellent verbal/written communication skills,
✅ Problem-solving abilities,
✅ Time management capabilities,,and
✅;,/ &33&.cloudy color)
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