Highly Experienced Service Advisor - Roca, NE

Only for registered members Roca, NE, United States

2 weeks ago

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Job summary

Welcome and assist customers during service check-ins walk-ins and parts inquiries Proactively recommend relevant upgrades add-ons accessories and parts solutions Accurately quote prices book service appointments and process parts transactions Assist in monitoring organizing and replenishing parts inventory Keep customers informed on their unit's progress parts orders and any new opportunities Maintain timely professional communication throughout the customer journey Use CRM scheduling and inventory tools to track leads appointments sales outcomes Support team members across both service and parts departments participate in ongoing sales service training Meet or exceed monthly accessory upgrade part sales goals Maintain strong NPS through clear positive communication Drive repeat business through excellent service follow-up support Minimize scheduling inventory errors for a smooth customer experience Contribute to a high performing team driven culture within the service and ddepartments


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