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Assistant Branch Manager - Ormond Beach, United States - South State
Description
** Assistant Branch Manager - Ormond Beach**
**Job Category****:** Branch Manager **Requisition Number****:** ASSIS008666 Showing 1 location **Job Details**
**Description**
**Position Title:** Assistant Branch Manager (Classification I, II, III)
**Division:** Retail/Operations
**Reports Directly To:** Branch Manger
**BASIC PURPOSE:**
This position is responsible for, but not limited to, assisting the branch manager in the overall management of the branch - may step in for Branch Manager in their absence. Supports efforts to maximize revenue, sales, customer satisfaction, and minimize operational losses as well as deepening existing relationships and minimizing customer attrition. Contributes to the implementation of promotional campaigns and product initiatives at the branch level.
**ESSENTIAL FUNCTIONS:**
This position is expected to perform the specific duties, tasks, and responsibilities as outlined below:
With support from the Branch Manager, will help achieve deposit, loan and investment goals for respective center.
Supervise Branch Promotions
Monitor Business Development efforts
Ensure established training goals are achieved
Conduct bi-weekly staff meetings
Assists Manager with loans and loan goals
With support from the Branch Manager will assist in the daily operational function of the Branch.
May open and close branch as necessary
Oversees all sales/service efforts of the branch staff
Monitors operational duties of platform staff
Prepares management reports as required
Ensures adherence to bank policy and procedures including: dress code, security, compliance, dual control and audits
May serve as support for platform staff, e. opening deposit accounts, taking loan applications, handling safety deposit boxes
Acts as security contact for branch personnel
With support from the Branch Manager will select, develop, coach and mentor a competent work force.
Conduct quarterly service/sales meetings
Ensure operational soundness of the Branch
Aim for Mystery Shop scores of 90% or better
Ensure 100% cross-training standards
Conduct timely performance evaluations
Ensure that the Banks policies and procedures, code of conduct, and regulatory guidelines are strictly complied with
Provide assistance to other employees by liaising with them through healthy and positive interactions
Be involved in performing marketing endeavors/efforts
Continuously update skills by participating in professional training
Seek opportunities to improve skills through cross-training offered by the Bank
All other tasks, responsibilities or duties, as directed by management
**OTHER SKILLS/QUALIFICATIONS:**
Pro-active, self-starter, take initiative, take charge, ambitious
Problem solver, resourceful, independent
Must be able to work at a faster than average pace and able to multi-task.
Must have the ability to perform mathematical calculations necessary to execute the duties of the job
Must be able to make sound decisions, have the ability to recognize potential problems, and take corrective action
Must stay abreast of department and company policies/changes and be adaptable to those changes
Regular attendance is necessary
Optimistic, enthusiastic, and persuasive
Confident, competitive, communicative
Must have strong communication skills characterized by excellent writing and speaking skills
Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department
Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank
Must have good knowledge of business English, including spelling and punctuation
Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers
Must be well-organized, accurate, and attentive to detail
Must be cooperative and willing to assist coworkers and customers on a regular basis
Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
Must possess excellent multi-tasking skills and be able to function well under pressure
Must be able to remain composed under pressure and respond to customer and coworker concerns regularly
Must have a keen eye for detail and follow instructions to the letter
Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times
**ESSENTIAL PHYSICAL DEMANDS:**
Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each work day
Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift
Must be able to walk frequently throughout the day to obtain supplies from other areas in the Bank and to cover for other employees, on break or on lunch
Must be able to use hands and fingers to count money throughout each workday
Must be able to hear and communicate with coworkers and customers throughout the day
May need to lift up to 25 pounds one to two times a day to perform job
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position may require regular before/after normal business hours, or regular out-of-town travel.
**WORK ENVIRONMENT:**
Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Banks grooming and dress codes
Must demonstrate excellent interpersonal skills with customers and coworkers
Must be willing to function as a team member
Must be willing to demonstrate commitment to CenterState Banks mission and goals
**MINIMUM QUALIFICATIONS:**
Bachelors Degree or 3-5 years equivalent work experience
Computer Literacy
1-2 years Supervisory experience
Broad knowledge of operating policies and procedures Desired:
Experience in Sales/Sales Management
Experience in Consumer Lending
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed above are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
*CenterState complies with federal and state banking laws, such as the Bank Secrecy Act (BSA), USA PATRIOT Act, and other related anti-money laundering/anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program and employees are expected to adhere to federal and state banking laws, as well as the Banks procedures and/or internal controls. The Bank will terminate the employment of employees who fail to comply with banking laws and/or the Banks procedures/controls.*
*CenterState Bank is an equal opportunity employer and does not discriminate against applicants or employees on any unlawful basis, including race, color, religion, gender, sexual orientation, marital status, age, national origin, ancestry, gender identity, disability, genetic testing, service in the military, citizenship status or any other characteristics protected by federal, state or local law. CenterState also prohibits unlawful harassment of applicants/employees based on these protected categories.*
*CenterState complies with The Americans with Disabilities Act (ADA) and state and local disability laws and will provide reasonable accommodations to qualified individuals with disabilities,