IT Manager - Carrollton, United States - FastSigns

    FastSigns
    FastSigns Carrollton, United States

    1 month ago

    Default job background
    Description
    Benefits:
    • 401(k) matching
    • Competitive salary
    • Dental insurance
    • Employee discounts
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Parental leave
    • Vision insurance
    • Wellness resources
    NerdsToGo IT Manager

    Why NerdsToGo and Propelled Brands

    We are a growing company that offers a collaborative, caring, and progressive work environment. We provide the tools and training needed to be successful. We have fun, but work hard to support each other and our growing number of franchisees. Join us for a career - not a job

    What We Offer

    Our robust Total Rewards package includes:
    • Competitive Pay
    • Insurance - Medical, HRA, FSA, Dental, Vision, Life, Disability
    • Retirement Savings - 401k plan with company match up to 6%
    • Generous Paid Time Off - Paid parental leave, holidays, paid parental leave, and PTO starting at 3 weeks
    • Engagement and Wellness Programs
    • And much more
    About the position

    This role involves overseeing the Professional Services Automation System for the NerdsToGo franchise network, training franchisees and their staff to use the system effectively, and aiding them in resolving technical/IT issues for clients. The aim is to empower franchisees and their employees to become independent in handling similar problems. Additionally, the IT Manager is responsible for maintaining vendor relationships for the automation platform and other systems. Clear communication and alignment with the business goals of the Operations Team and the broader objectives of NerdsToGo are essential for this position.

    The Ideal Candidate
    • Has Certifications from Microsoft, CompTIA, Cisco
    • Has IT Security+ Certification
    • Able to learn necessary software, including: ConnectWise PSA & RMM, Acrobat, SharePoint, Visio
    • Proficient in training others and facilitating training activities, classes, seminars, webinars, etc.
    • Able to travel
    What We Need

    Education/Experience/Certifications
    • Bachelor's degree in the Technology Field preferred or equivalent work experience
    • Previous experience as a network or systems administrator, or relevant experience
    • Ability to build and configure servers from scratch
    • Experience using ConnectWise PSA
    • Familiar with administering various Firewalls from various vendors including Watchguard and Cisco
    • Familiar with fundamental IT security methodologies
    • Familiar with VLANS and subnetting
    • Knowledge of TCP/IP and data protocols
    • Strong skills in using Microsoft Office Suite as well as Google Workplace
    Key Competencies
    • Ability to prioritize and multitask
    • Deadline and detail-oriented
    • Strong troubleshooting and critical thinking skills
    • Must be able to work independently or as a team with little to no supervision and adhere to specific scope and confidentiality requirements
    • Above average communication skills, in both written and verbal form
    EEO Statement

    Propelled Brands values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing an individual's unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personality, gender expression, military status, mental health, educational and career backgrounds, and other life experiences. We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees' teams, and our stakeholders.

    Flexible work from home options available.

    We are Propelled BrandsTM

    Our family of brands includes FASTSIGNS, MY SALON Suite, Camp Bow Wow, and NerdsToGo, all of which have found tremendous success in their respective industries.
    • FASTSIGNS is the leader in the $29 Billion sign industry.
    • MY SALON Suite is a principal leader in the rapidly growing salons and beauty services sector and are on the way to becoming one of the nation's largest salon suite franchisors.
    • Camp Bow Wow is a leading franchise brand in the rapidly growing pet care industry with over 200 franchise locations in 40 states and Canada.
    • NerdsToGo is a growing franchise organization in the IT services business.
    With our resources, guidance, and support, they are all poised for even brighter futures after joining Propelled Brands.

    Propelled Brands values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing an individual's unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personality, gender expression, military status, mental health, educational and career backgrounds, and other life experiences. We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees' teams, and our stakeholders.