-
Manager, Service Department
3 weeks ago
Maguire Automotive Group Grand Island, United StatesJob Description · Job DescriptionJob Summary: · The Service Manager is responsible for running an efficient and profitable service department. They will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relation ...
-
Senior Physician
1 week ago
Titan Ventures Tonawanda, United StatesWe are currently seeking a Senior Physician (m/f/d) for Radiology at Tonawanda. The hospital network is one of the most high-performing in Baden-Württemberg and has nearly [insert number] beds. Each year, our [insert number] employees treat over [insert number] inpatients and alm ...
-
Freight Forwarding Clerk
1 week ago
Nebula Ventures North Tonawanda, United StatesWorking at the Alster Since IFB International Freightbridge (Germany) GmbH was founded in Hamburg in 1983, we have been the medium-sized logistics company with a personal touch. We are the Asia specialist. With a variety of our own offices in the most important economic, trade, a ...
-
LED Sign Service Department Manager
2 weeks ago
NAS Sign Company Inc Buffalo, United StatesJob Description · Job DescriptionLED Sign Service Department Manager · Summary · This person is responsible for safely and professionally configuring, troubleshooting, and repairing LED signs on-site at customer locations and in a shop environment. This position requires an indiv ...
-
LED Sign Service Department Manager
3 weeks ago
NAS Sign Company Inc Buffalo, United StatesJob Description · Job DescriptionLED Sign Service Department Manager · Summary · This person is responsible for safely and professionally configuring, troubleshooting, and repairing LED signs on-site at customer locations and in a shop environment. This position requires an indiv ...
-
Project Assistant
1 week ago
SilverLinx Niagara, United States Part timeBayWa r.e. is a home for those who want to change the world with us. Our focus is on energy - we rethink energy, how it is produced, stored, and best utilized to implement the global and essential energy transition for the future of our planet. With a career at BayWa r.e., you ca ...
-
Dining Services Associate
2 weeks ago
Elderwood/Pediatric/PostAcute/Woodmark Grand Island, United StatesPay: $ $18.25 / hour · Help us care for our residents by providing healthy, delicious meals. Elderwood at Grand Island is searchign for Dining Service Associates. · Dining Service Assistant (DSA) team members are responsible for ensuring the health and wellbeing of our residents ...
-
Dining Services Associate
2 weeks ago
Elderwood Grand Island, United StatesSalary · Pay: $ $18.25 / hour · Overview · Help us care for our residents by providing healthy, delicious meals. Elderwood at Grand Island is searchign for Dining Service Associates. · Dining Service Assistant (DSA) team members are responsible for ensuring the health and wellbe ...
-
Service Technician I
12 hours ago
Maguire Automotive Group Grand Island, United StatesJob Description · Job DescriptionAs a new and upcoming Dealership, we are looking for skilled Service Technicians to provide superior service to our customers. Our Company is newer to the area and ready to offer investments in our community. We house a culture that allows career ...
-
Produce Clerk
3 weeks ago
Tops Friendly Markets Grand Island, United StatesTops Friendly Markets Grand Island Blvd. - [Grocery Clerk / Team Member / FT & flexible PT schedules available] - As a Produce Clerk @ Tops, you'll: Provide friendly and attentive customer service; Process, prepare, wrap, slice, weigh, marke, and package product; Maintain shelves ...
-
Pharmacy Technician
1 day ago
Walgreens Grand Island, United StatesJob Description: · Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – inter ...
-
Hyundai Certified Master Technician
12 hours ago
Maguire Automotive Group Grand Island, United StatesJob Description · Job Description · Maguire Hyundai of Grand Island is currently looking for the best Master Techs to join our team and help us lead our next generation of technicians. Come work for a company that compensates you for your accomplishments and your talent. · We of ...
-
Toyota Certified Master Technician
12 hours ago
Maguire Automotive Group Grand Island, United StatesJob Description · Job Description · Maguire Toyota of Grand Island is currently looking for the best Master Techs to join our team and help us lead our next generation of technicians. Come work for a company that compensates you for your accomplishments and your talent. · We off ...
-
Service Advisor
12 hours ago
Maguire Automotive Group Grand Island, United StatesJob Description · Job DescriptionAs a new and upcoming Dealership, we are interested in a Service Advisor to assist us with our Customer Service and Sales. Our Company is newer to the area and ready to offer investments in our community. We house a culture that allows career oppo ...
-
Material Planner
3 days ago
TekWissen LLC Grand Island, United StatesJob Description · Job DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries worldwide. The job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated ...
-
housekeeper
7 hours ago
Kampgrounds of America Grand Island, United StatesABOUT KAMPGROUNDS OF AMERICA, INC. · Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned ...
-
Banking Ops Specialist II
2 weeks ago
EverBank NA Grand Island, United StatesJob Description · Banking Ops Specialist II · The Banking Operations Specialist II job handles the routine day-to-day operations of consumer and commercial banking. This job performs administrative/transactional banking tasks such as assisting with service transactions, supporti ...
-
assistant general manager
9 hours ago
Kampgrounds of America Grand Island, United StatesABOUT KAMPGROUNDS OF AMERICA, INC. · Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned ...
-
Inventory Management Analyst
2 weeks ago
Thermo Fisher Scientific Grand Island, United States**Inventory Management Analyst** · location Grand Island, New York, US category Operations Full-Time Job ID: 166526BR Posted: Dec 17th 2021 JOB DESCRIPTION When youre part of the team at Thermo Fisher Scientific, youll do meaningful work, that makes a positive impact on a global ...
-
Branch Service Manager
4 days ago
Penske Transportation Solutions Tonawanda, United States Full timeResponsibilities · : · • Manage preventative maintenance scheduling, quality, and customer satisfaction · • Listen to and resolve customer complaints regarding services, products, or personnel · • Hire, train, and evaluate personnel · • Assure that each direct report understa ...
Manager, Service Department - Grand Island, United States - Maguire Automotive Group
Description
Job DescriptionJob Description
Job Summary:
The Service Manager is responsible for running an efficient and profitable service department.
They will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relations, setting, and obtaining sales and profit objectives and maintaining service records.
Essential Job Duties and Responsibilities:
(Additional duties as assigned)
Management-related:
Forecast goals and objectives for the department to develop and maintain a 65% adjusted selling gross.
Strive for harmony and teamwork with all other departments.
Prepare and administer an annual operating budget for the service department.
Attend managers' meetings as requested.
Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, etc.
Ensure that all necessary elements for a successful team system are promoted by all service personnel.Keep CSI in top 10% of group average and inform all service personnel of standing and ways to improve.
Ability to recruit and lead a team
Personnel-related:
Hire, train, motivate, counsel, and monitor the performance of all service department staff.
Direct and schedule the activities of all department employees.
Provide technical assistance to employees as needed.
Conduct weekly meetings with department employees to discuss activities and problems of mutual interest.
Monitor technician's payroll records.
Customer- and Department-related
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
Serve as a liaison with factory representatives.
Handle all customer complaints.
Quality-check completed jobs.
Keep abreast of new equipment and tools available and recommend purchases.
Ensure that work areas and customer waiting area are kept clean.
Account for all documents; ensure that none are missing.
Control the performance of the department using the following tools: Daily
Operating Control, Efficiency and Productivity Control, Comeback Reports,
Warranty Reports, Telephone Surveys and Monthly Forecasts.
Maintain reporting systems required by general management and the factory.
Monitor repair order trends, such as number of repair orders completed, number of items per repair order, dollar sales per service advisor, etc.
Maintain CSI in top 10% of group.It is the service manager's responsibility to support and endorse dealership policies and procedures as set forth by dealership management.
Required Experience and Education:
High School Diploma or General Educational Diploma (GED).
One year's dealership experience required.
Additional Requirements:
Valid New York State Driver License.
Managerial experience required
Required Skills and Attributes:
Must be a role model and strong leader.
Must have strong team management and interpersonal skills.
Strong interpersonal and communications skills and the ability to understand and handle sensitive and confidential information.
Ability to prioritize and organize work in a multitasked environment.
Excellent verbal and written communication skills.
Attention to detail.
Strong organizational skills including the ability to manage multiple tasks and details simultaneously.
Strong analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work.
Ability to work productively in a fast paced, stressful environment.
Financial and accounting knowledge.
Equipment, Machines and Software Used:
Computer software:
Microsoft Office to include Word, Outlook, Excel, and CDK.
Physical and Mental Requirements:
Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.
Physical Exertion:
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
Environmental Conditions:
Work is performed in a dealership setting (lot, showroom, service department and offices).
Occasional weekend and evening hours are required.
Hazards and Safety Precautions:
Hazards:
Slips, trips and falls, ergonomic injuries, and occasional lifting.
Safety Precautions:
Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.
Disclaimer:
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.#J-18808-Ljbffr
