- Serves as the primary interface between the company and its customers for assigned projects and responds to customer inquiries in a timely manner. Provides sales information, project status updates and reports, coordinates technical and commercial meetings and conference calls, responds to project concerns and complaints, and coordinates regular project meetings with the team. Creates and maintains production orders including project documentation and communications.
- Reviews and negotiates customer contracts, quotes and project changes based on customer requirements and specifications, and in accordance with company product line and custom abilities to assure that company profitability is maintained.
- Maintains and distributes project budgets and assists with budget-related decisions.
- Determines, establishes, and accurately communicates scheduling timelines and testing requirements for assigned projects to the internal team and customer, ensuring orders are completed on schedule and within project budget.
- Assembles, reviews, and submits supporting documentation necessary for project invoices. Initiates appropriate follow-up to ensure customer invoices are paid timely, including verbal and/or written customer contact, when necessary.
- Coordinate shipping activities for assigned projects/orders to include determination of shipping requirements, packing list creation, and verifying that shipments are properly packaged (when appropriate); ensuring completed projects are accurately shipped and delivered in accordance with the order requirements and deadlines.
- Consistently provides excellent customer service in all situations. Accurately and appropriately communicates with internal and external customers, avoiding complaints and ensuring opportunities for repeat work.
- Performs all other duties as assigned.
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Project Manager - Louisville, United States - Enscicon Corporation
Description
GENERAL SUMMARY
Company is a custom manufacturer of industrial equipment for the nuclear, aerospace and mining industries. We Engineer, Design, and Fabricate specialized equipment to meet critical functional requirements. Consequently, all customized products are processed through the Company's Engineering/Quality program. This program requires intensive adherence to Inspection and Documentation practices.
The Project Manager is the primary interface between the company and its customers for assigned projects. Key responsibilities include the planning, coordinating, directing, controlling and follow-up of customer design and fabrication projects. The Project Manager oversees all aspects of assigned projects and performs a variety of tasks to include establishing deadlines, assigning responsibilities, monitoring progress of projects, and preparing project status reports for upper management and customers.
ESSENTIAL RESPONSIBILITIES
KNOWLEDGE AND SKILLS
Candidate must have exceptional oral and written communication; attention to detail and ability to multi-task; possess strong organizational skills. Capacity to establish and maintain constructive business relationships with internal and external customers, while maintaining integrity and confidentiality, is required. Aptitude to research, analyze and successfully resolve a broad spectrum of issues. Must be a positive team player, with the ability to manage project time constraints and handle multiple projects at once. Must have experience using general office equipment and be proficient in Microsoft Office Suite applications, including Outlook, Access, Excel, and Word. Demonstrated understanding of the project management process is required. Must be able to read, write, and clearly speak and understand English.
EDUCATION
Bachelor's Degree
CERTIFICATIONS/LICENSURES
Certified Associate in Project Management (CAPM) and/or Project Management Professional (PMP) is preferred, but not required.
WORK EXPERIENCE
A minimum of five (5) years of recent and related experience is required.
