FT Customer Support Specialist - Orlando - AIA Contract Documents

    AIA Contract Documents
    AIA Contract Documents Orlando

    2 days ago

    $60,800 - $122,160 (USD) per year
    Description

    At AIA Contract Documents, we are seeking a skilled Customer Support Specialist to join our team.

    Key Responsibilities:

    1. Respond to customer inquiries via phone, email, chat and social media in a timely and professional manner.
    2. Use Zendesk or other customer support software to manage and track customer interactions, ensuring all requests are handled promptly.
    3. Maintain high levels of product knowledge to assist customers with questions and concerns.

    The ideal candidate will have excellent communication skills, be proactive in resolving issues and provide accurate information. If you are a team player who enjoys providing exceptional customer service, please apply for this exciting opportunity!


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