Intake Specialist - Vicksburg, United States - Hinds Community College

Description

Position Title:

Intake Specialist

Job Description:

GENERAL STATEMENT OF THE FUNCTION

All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Knowledge of the Adult Education mission and HSE Testing protocol; experience in the community college system; experience working with community groups. AA degree with a minimum of two years full-time experience in a related filed and/or high school diploma or its equivalent.

ESSENTIAL DUTIES AND RESPONSIBILITIES, include the following.

Other duties may be assigned.

Maintain knowledge of diversity-related issues, legislation, and best practices.

Answer telephone and provide customer service to individuals seeking information regarding AE programs and HSE testing.

Recruit/contact students for AE registration. Maintain list of prospective AE students.

Conduct the orientation and registration process for AE preparatory classes.

Collects, enters, and reviews data for accuracy in the data management system (Laces) for the AE Program.

Completes and submit monthly reports.

Create and maintain cumulative folders for all students in a secured area.

Create, print TABE test tickets, administer the Locator and TABE (Tests of Adult Basic Education).

Administer the NCRC test. Complete and submit the NCRC WorkKeys Monthly Report by the 3rd of each month.

Create instructor's folders for AE instructors at the end of each cohort.

Print TABE portfolios and profiles reports for cumulative and instructor folders. Ensure that all TABE scores are valid before beginning class.

Create class schedules for Smart Start. Meet with instructors to discuss which class to place student prior to creating AE class schedules.

Print Students Points for Next EFL Report for Smart Start instructors.

Ensure that EFL gains and HSE's are valid and exported into LACES.

Attend HSE and NCRC examiner training and meetings, professional development and AE staff meeting as required.

Monitor student hours to ensure that students posttest in a timely manner.

Check LACES for expired test scores.

Maintain and submit monthly registration sign-in sheets and TABE test rosters.

Assist instructors with contacting students with excessive absences prior to existing them from the program.

Provide the instructors with a list of students to be posttested monthly. Communicate with instructors regarding posttest dates and time.

Verify the identity and eligibility of each HSE/NCRC candidate and assist testing policies and procedures and adhere to all guideline at all times.

Handle confidential client information and records.

Works as an effective member of the team to ensure the success of all students.

Perform other duties as assigned by the appropriate authority.

SUPERVISORY RESPONSIBILITIES:

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit.

The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those

an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities in the outdoors and off site.

We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results

Mission

Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession.

Vision

Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi.

Values

Hinds Community College aspires to the following IDEALS:

• Integrity
• Diversity
• Excellence
• Accountability
• Leadership
• Stewardship

In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities.

The following have been designated to handle inquiries regarding these policies:

EEOC Compliance: Director of Diversity, Equity and Inclusion

Box 1100 Raymond MS 39154; Phone: or Email:

Title IX: Associate Vice President Student Services, Title IX Coordinator

Box 1100 Raymond MS 39154; Phone: or Email:

Full Time/Part Time:

Full time

Position Type:

12 Month 260 Days

Job Classification:

Adult Education

Scheduled Hours:

37.5