No more applications are being accepted for this job
- Interact with third party vendors & contractors
- Excellent verbal and written skills
- SLA Management
- Diagnose and troubleshoot technical issues like computer issues , printer support including account setup
- Performs basic problem solving and assistance on various software applications and hardware systems
- Provide technical support to Mobility devices and tablets
- Provide IMAC support (install, move, add, and change )
- Install and configure hardware and software
- Address user tickets regarding hardware, software and networking
- Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections.
- Handling the inventory and preparation of new and/or old equipment
- Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems and NT.
- Knowledge of PC components and their respective interface requirements.
- Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems
Desktop Support Engineer - Katy, United States - Diverse Lynx
Description
Job Title:
Desktop Support EngineerLocation: Katy, TX::OnsiteDuration:(Contract)
Roles & Responsibilities:
Top 3 Qualifications:1. Resolving desktop/laptop/printer issues2. Customer handling skills3. Good technical skills
Required Skills
All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
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