Desktop Support Engineer - Katy, United States - Diverse Lynx

    Diverse Lynx
    Diverse Lynx Katy, United States

    2 weeks ago

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    Description

    Job Title:
    Desktop Support EngineerLocation: Katy, TX::OnsiteDuration:(Contract)


    Roles & Responsibilities:
    Top 3 Qualifications:1. Resolving desktop/laptop/printer issues2. Customer handling skills3. Good technical skills

    Required Skills

    • Interact with third party vendors & contractors
    • Excellent verbal and written skills
    • SLA Management
    Job summary

    • Diagnose and troubleshoot technical issues like computer issues , printer support including account setup
    • Performs basic problem solving and assistance on various software applications and hardware systems
    • Provide technical support to Mobility devices and tablets
    • Provide IMAC support (install, move, add, and change )
    • Install and configure hardware and software
    • Address user tickets regarding hardware, software and networking
    • Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections.
    • Handling the inventory and preparation of new and/or old equipment
    • Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems and NT.
    • Knowledge of PC components and their respective interface requirements.
    • Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems
    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

    All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

    We promote and support a diverse workforce across all levels in the company.
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