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Patient Support Assistant - Highland Park - Endeavor Health
Description
Hourly Pay Range:
$ $ The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
Position :
Patient Support Assistant - Cancer Center
Location :
Kellogg Cancer Center - Highland Park, IL
Full Time | 40 hours/week
Hours :
Monday-Friday rotating open/close shifts, shifts will vary between Monday - Thursday from 6:45am - 6pm and Friday 6:45am - 5pm, no weekends or holidays
Travel Required:
May float to Evanston or Glenbrook locations
A Brief Overview:
As a Patient Support Assistant, you will play a crucial role in ensuring the comfort, safety, and well-being of our patients.
You will work collaboratively with nurses and other healthcare staff to provide essential non-clinical support, maintain a clean and organized patient environment, and assist with various patient care tasks.
What you will do:
Provides front desk support to the front and back clinic team regarding patient concern
Communicate effectively with nursing and medical staff to report any changes in a patient's condition or needs
Arranging Lyft transportation
Answers the telephone, directs calls as appropriate, and greets team members/patients in a courteous professional manner
Schedule appointments/treatments
Collect co-payments/outstanding balances
Complete patient registration
WQs- billing
Provide other administrative support to the physician practice
Check in and check out patients
Verify insurances- OneSource
Stocking office supply
Promoting a positive patient experience through empathy and support.
Maintains continuous Joint Commission readiness.
Complies with HIPAA regulations. Identifies and supports patient safety and infection control protocols.
What you will need:
Education :
High School Diploma/GED,
required . Associate's degree in health administration,
preferred .
Experience : 1 year of related experience and/or training and p revious experience in a healthcare or caregiving role ,
preferred .
Licensure :
Certification :
Certified Nursing Assistant from the Illinois Department of Public Health (IDPH),
preferred .
Benefits (For full time or part time positions):
Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
(For AIP eligible positions)Premium pay such as shift, on call, holiday and more based on an employee?s job (For eligible positions)
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence.
For more information, visit.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging?each of us bringing different skills and experiences as we deliver safe, seamless, and personal care.
We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.
EOE:
Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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