Hybrid Business Analyst - New York, NY

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging a ...

Job description

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch's Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch's ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Hybrid Business Analyst & Project Manager - Associate Director
BRM - Revenue Enablement (Fitch Ratings) is currently seeking a Hybrid Business Analyst & Project Manager based out of our New York office.
BRM's global Revenue Enablement Team is tasked with ensuring that Fitch Rating's Business & Relationship Management team (BRM) has the right resources in place to work more effectively. The team seeks to improve BRM's ability to spend more time on revenue and value-generating activities and less time on admin-related tasks. The team focuses on improvements in BRM's processes, technology reporting, content, and training.

We're looking for a
Hybrid Business Analyst & Project Manager
to serve as a critical bridge between BRM teams and technical delivery groups.
We're hiring 3 positions
to support Corporate Finance, Financial Institutions, and Structured Finance verticals. In this role, you will be/become a Subject Matter Expert and combine business analysis expertise with project coordination capabilities to translate complex business needs into clear, actionable requirements that drive platform enhancements and operational improvements. You'll manage the end-to-end requirements lifecycle—from stakeholder discovery and documentation to project coordination and delivery—enabling BRM teams to focus on client engagement while ensuring technical teams receive well-defined, developer-ready specifications. By coordinating multiple concurrent projects, facilitating communication between business and technology teams, and maintaining documentation throughout the project lifecycle, you'll reduce administrative burden on BRM colleagues and accelerate the delivery of enhancements. Partnering closely with BRM teams, development groups, QA, infrastructure teams, and business stakeholders, you'll ensure that platform evolution aligns with market demands and business objectives.

What We Offer

• Great Development Opportunity: Position yourself as a critical bridge between business and technology, combining analytical expertise with project coordination in a high-impact role
• High Visibility: Work directly with BRM teams and technical delivery groups, influencing platform enhancements that drive revenue and competitive positioning
• Amazing Team: Collaborate with commercial and technology stakeholders across multiple organizational levels in a supportive, fast-paced environment
• Great Benefits: Fitch Group is committed to providing a competitive benefits package, reflecting our appreciation for the hard work and dedication of our employees.

We'll Count On You To
Requirements Gathering & Analysis:
Your will build your core knowledge to be a Subject Matter Expert and partner with BRM teams to proactively identify business challenges, opportunities, and enhancement needs across assigned business verticals. Conduct stakeholder interviews, workshops, and discovery sessions to capture detailed business requirements. Translate business needs into clear, comprehensive, technically feasible requirements documentation including user stories, acceptance criteria, process flows, and wireframes. Validate requirements with stakeholders and technical teams to ensure alignment and feasibility.

Project Coordination & Management:
Manage multiple concurrent projects and change requests from initiation through delivery. Coordinate with development teams, QA, infrastructure, and other technical stakeholders. Track project progress, identify bottlenecks, escalate risks, and maintain project documentation, timelines, and status reports. Ensure deliverables meet business requirements and acceptance criteria.

Stakeholder Management & Communication:
Serve as the primary liaison between BRM teams and technology/support groups for assigned verticals. Reduce communication overhead and administrative burden on BRM colleagues. Build strong relationships across business and technology teams and facilitate change management activities. Provide regular updates to stakeholders on project status and upcoming enhancements.

Continuous Improvement:
Identify opportunities to streamline processes and improve platform functionality. Maintain knowledge of industry trends, best practices, and competitive platforms. Contribute to development of requirements templates, documentation standards, and best practices.

What You Need To Have

• 1-3 years of experience as a Business Analyst, preferably in financial services or fintech environments
• Proven track record of gathering requirements and delivering successful technology projects
• Experience working with development teams in Agile/Scrum environments
• Strong proficiency in requirements documentation tools (Confluence & JIRA)
• Familiarity with Jira, Confluence, Microsoft Project, and Microsoft Forms
• Strong understanding of financial services business processes
• Exceptional ability to translate complex concepts into clear, accessible language
• Strong written and verbal communication skills with ability to communicate technical concepts to non-technical audiences and vice versa
• Proven stakeholder management experience across multiple organizational levels
• Collaborative mindset with ability to build trust and credibility quickly

What Would Make You Stand Out

• Experience developing or working with AI tools
• Strong facilitation and workshop leadership abilities
• That you are a Subject Matter Expert
• Understanding of software development lifecycle (SDLC) and Agile methodologies
• Experience creating process flows, wireframes, and technical specifications
• Experience with data analysis and reporting
• Track record of reducing time from requirements gathering to development completion
• Demonstrated ability to drive alignment without direct authority
• Empathy for understanding pressure points for both business and technical teams

Why Fitch?
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: | |

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

FOR NEW YORK ROLES ONLY:
Expected base pay rates for the role will be between $100,000 and $120,000. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.