Operations Coordinator - Minneapolis - UNITED MEDICAL SYSTEMS

    UNITED MEDICAL SYSTEMS
    UNITED MEDICAL SYSTEMS Minneapolis

    7 hours ago

    Description
    Operations Coordinator

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    • Location

      5775 West Old Shakopee Road,

      Bloomington, MN, 55437,
      United States

    • Job Category

      UMS-OC

    • Employee Type

      Full Time Non Exempt

    • Manage Others

      No

    Description



    Operations Coordinator

    Are you a problem-solver with a passion for customer service? Do you thrive in a fast-paced environment where organization and communication are key? If so, we want you on our team


    What Youll Do:

    As an Operations Coordinator, youll be the heartbeat of our scheduling and logistics operations. Youll work closely with our customers as well as our internal field technologists and support engineers to ensure service schedules run smoothly. Your role will involve:

    • Coordinating and optimizing mobile service schedules daily.

    • Providing top-tier customer support by responding to inquiries and schedule changes.

    • Assigning resources and routes to ensure seamless service delivery.

    • Maintaining accurate scheduling and account database records.

    • Effectively maintain account database information for UMSs customers and patients. Focusing on high level of accuracy and timely data entry.

    • Communicating effectively with customers, internal teams and field staff to ensure flawless experience.

    • Problem solving in real time and ensuring our customers needs are met.

    • Drive customer retention by providing additional support when needed. xhmxlyz


    What We Are Looking For:

    • Associates degree or equivalent work experience

    • Highly detail-oriented with exceptional accuracy in data entry and record-keeping, and a strong commitment to data integrity.

    • Proactive, high-energy individual with a customer-first mindset

    • Strong organizational and multi-tasking skills

    • Excellent communication and relationship building abilities

    • The ability to remain calm and solution-focused in a fast-paced environment

    • Experience in medical scheduling or a similar logistics role (2-3 years preferred)


    Compensation:

    $22 25 an hour




    Benefit Offering:

    • Medical insurance

    • Dental Insurance

    • Vision Insurance

    • Fully Paid STD/LTD Insurance

    • Fully Paid 2x Basic life Insurance

    • 401k with excellent company match

    • Paid Vacation/sick/personal Time

    Associate's degree or equivalent work experience
    - Experience in medical scheduling or a similar logistics role (2-3 years preferred)
    - Excellent communication and relationship building abilities
    - Strong organizational and multi-tasking skills
    - Highly detail-oriented with exceptional accuracy in data entry and data integrity

    Compensation details: 22-25 Hourly Wage

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