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- Act as a technical mentor to the Operations team.
- Enforce standards to ensure quality and productivity.
- Proactively operate, maintain, and monitor the network infrastructure globally, delivering "network as a service" to each business unit across the company.
- Incident Management – Oversee troubleshooting of complex outages.
- Problem Management – Ensure open problem records are regularly updated and reported on.
- Change Management – Ensure network changes are aligned with internal change management processes.
- Provide technical expertise across the organization.
- Champion and adhere to standards and operating procedures.
- Actively participate and engage in network design governance.
- 10+ years of experience as a network engineer in large enterprise organizations (3,000+ users)
- 3+ years of experience in a global company across multiple geographies, time zones, and cultures.
- Strong experience in a team lead/manager capacity
- Hands-on experience in implementing, managing, and troubleshooting networks
- Familiarity with a variety of testing tools, networking technologies, and techniques.
- Experience planning and managing change to technology, services, and products.
- Expert knowledge of industry changes, updates, and technical developments.
- Cisco Routing & Switching (IOS, ASR, ISR, NXOS)
- Cisco Application Centric Infrastructure (ACI, APIC)
- Cisco Identity Services Engine (ISE)
- Cisco Meraki Wireless
- Cisco Adaptive Security Appliance (ASA, Firepower, NGFW)
- VMWare VeloCloud SD-WAN
- Citrix NetScaler Load balancing & content switching
- Web Proxy / URL filtering
- BGP and OSPF
- Policy Maps
- Segmentation, VLAN, Spanning Tree, L3 interfaces, HSRP, EIGRP, TCP/IP
- QoS (Quality of Service), ACL (Access Control Lists)
- Network Monitoring & Alerting
- Network Traffic Analysis (Netflow, SPAN)
- Network Security products (including IDS, IPS, DLP)
- DDoS mitigation techniques and technologies
- Cisco CCNP certification or higher; CCIE highly preferred
- ITIL v3 foundation or higher
Network Operations Team Lead - Houston, United States - Emergent Professional Resources L.P. (EPR)
Description
***No C2C or Sponsorship Available***
Our global Specialty Insurance client is looking for a Direct Hire Network Operations Team Lead in Houston, TX (Jersey Village area Hybrid: 4 days onsite, 1 day work from home). You will manage and maintain complex global network systems; including routers, switches, load-balancers, firewalls, network management, and monitoring tools. Hands-on technical lead role, providing technical leadership and guidance across the Operations team.
Key Responsibilities:
Qualifications:
Technical Skills Required:
Desired Certifications: