Help Desk - Charlotte

Position: IT Help Desk Analyst (IT Support). This is a technical support position. · Expected Hours (subject to change): Part-Time Open Position(s): Sun 7a-12p; Mon-Tue 8a-12p; Thur 7a-11a. · Who We Are: · We are a growing technical help desk outsourcer that believes in the core ...

The position entails resolving support issues to decrease downtime for the customer, providing excellent documentation skills in call-tracking systems, possessing strong troubleshooting skills etc. · ...

We're looking for a Service Desk that will be 100% onsite for one of our great clients here in the Charlotte area. · 3-5 years of Service Desk experience required. · ...

This is a Contract position based out of Charlotte, NC. · ...

Job summary · Looking for candidates with a Robust background in technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants with oversight provides entry-level production and non-production s ...

We are looking for candidates with a robust background in technical support who are interested in providing technical support to employees, contractors and consultants. · ...

We are seeking Help Desk / IT Support professionals at Levels I, II, and III who are interested in contract and contract-to-hire opportunities.These roles support internal employees and external customers by providing technical assistance, · troubleshooting issues, · and ensuring ...

Aktion Associates is looking to strengthen their professional services team by hiring Help Desk Support/Network Operations Center Engineers in Charlotte, NC. · We're seeking Level 1 and Level 2 engineers to join our staff in providing high-level support and timely response to cus ...

The candidate will be responsible for efficiently managing and resolving a high volume of helpdesk inquiries via email and phone. · ...

A respected defense industry organization is conducting a confidential search<\/b> for a IT Help Desk Analyst<\/b> to provide first -line technical support in a fast -paced, high -volume environment. This role offers hybrid flexibility and the opportunity to work with enterprise ...

The Procurement Representative IV is responsible for managing and resolving a high volume of helpdesk inquiries related to procurement processes. · This role requires strong communication, analytical thinking, and the ability to work effectively in a fast‑paced environment while ...

This role is perfect for someone early in their IT career who enjoys solving problems, supporting users, and delivering excellent customer service. · ResponsibilitiesProvide frontline technical support via phone, email, chat, and in person · Troubleshoot and resolve hardware and ...

This role is perfect for someone early in their IT career who enjoys solving problems, supporting users, and delivering excellent customer service. · Provide frontline technical support via phone, email, · chat, and in person. · Troubleshoot and resolve hardware and software issu ...

The Help Desk Supervisor oversees the daily operations of the Tier 1 Help Desk team ensuring high-quality customer support adherence to SLAs and consistent execution of ITIL best practices. · This role is responsible for coaching and developing Tier 1 technicians monitoring perfo ...

+Job summary · This role is perfect for someone early in their IT career who enjoys solving problems, supporting users, · and delivering excellent customer service. · +Provide frontline technical support via phone, email, · chat, and in person · Troubleshoot and resolve hardware ...

· About Aktion · Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2025. We have a high-growth technical environment with a workforce of over 250 professionals. We have a two year growth initiative to b ...

The Help Desk Supervisor oversees the daily operations of the Tier 1 Help Desk team, ensuring high-quality customer support, adherence to SLAs, and consistent execution of ITIL best practices. · ...

The Help Desk Technician will be responsible for providing technical assistance and support to our staff ensuring smooth and efficient operation of computer systems software and hardware with an understanding of AEC industry specific software and tools. · Provide first level tech ...

The candidate will be responsible for efficiently managing and resolving a high volume of helpdesk inquiries via email and phone. · Strong communication and interpersonal skillsBasic technical knowledge and problem-solving skills<li Ability to work independently in a fast-paced e ...

Provides technical support to users by diagnosing and troubleshooting hardware software or network issues Resolves IT problems through calls emails or in-person assistance · ...