Head of Customer Training Academy - Bingen
3 weeks ago
Job Summary:
The Head of Customer Training is responsible for Flexrotor training services delivered for Airbus - Flexrotor.+
Pricing:
Pricing methodology for onsite and offsite courses based on internal/external labor rates,Flexrotor-owned aircraft costs, and competitive pricing analysis.
+
Daily Operations:
Scheduling, billing, customer requests alignment with organization availability to schedule training, Manage operations of
Customer Training Center: oversee team responsible for day-to-day operations including scheduling billing etc., Ensure customer requests demands aligned with organization availability to schedule training,Promote training offer engage regular communication customers Run weekly New Student Orientation sessions Monitor analyze customer feedback provide action plan addressing concerns Monitor Pilot Technical Instructor productivity assign activity
Job description
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