- Operate and maintain AWS GovCloud production environments, ensuring availability, performance, and security.
- Manage core AWS services including VPC, EC2, ALB/NLB, RDS, S3, IAM, CloudWatch, and CloudTrail.
- Support regulated cloud environments, ensuring adherence to security controls, logging, and audit requirements.
- Partner with Security and Compliance teams on FedRAMP-aligned controls, investigations, and evidence support.
- Act as a Tier 3 escalation point for complex infrastructure and platform issues originating from Support, DevOps, or Engineering.
- Lead production incident response, including troubleshooting, mitigation, root cause analysis, and long-term remediation.
- Support large-scale deployments and operational changes in production environments.
- Participate in on-call and incident response rotations as required.
- Build, maintain, and improve Infrastructure as Code using Terraform and/or AWS CloudFormation.
- Develop automation using Python and Bash to reduce manual operational effort.
- Support and improve CI/CD pipelines and deployment workflows in collaboration with DevOps teams.
- Contribute to standardization of environments and repeatable deployment patterns.
- Manage Linux-based systems and support Windows workloads where applicable.
- Support containerized workloads using ECS/EKS and Kubernetes.
- Implement and maintain monitoring, alerting, and centralized logging solutions.
- Contribute to operational documentation, runbooks, and standard operating procedures.
- Assist with capacity planning, cost optimization, and cloud governance initiatives.
- 4+ years of experience in Cloud Operations, Cloud Engineering, DevOps, or advanced Infrastructure Support roles.
- Hands-on AWS GovCloud experience supporting production systems.
- Demonstrated experience acting in a Tier 3 or senior escalation role.
- Strong understanding of AWS networking, IAM, and security best practices.
- Experience with Terraform and/or CloudFormation.
- Proficiency with Linux operating systems.
- Experience supporting environments with strict security and compliance requirements.
- Strong troubleshooting, incident management, and communication skills.
- US Citizenship is required
- Experience supporting FedRAMP, SOC 2, CMMC, or DoD-aligned environments.
- Prior work in government or defense-adjacent cloud environments.
- Experience with Kubernetes, ECS/EKS, or container orchestration platforms.
- Familiarity with CI/CD tooling and pipeline architecture.
- Experience with centralized logging, SIEM, or security tooling.
- Exposure to Azure in addition to AWS (secondary).
- Optimize business development and sales processes.
- Streamline and de-risk contract management.
- Unlock the value of public and private data for a competitive advantage.
- Hungry, Humble, and Smart. We foster continuous learning and career growth, offering tuition reimbursement and ongoing development opportunities.
- Innovative. We embrace challenges and develop solutions others cannot.
- Flexible. Remote, hybrid, and in-office options support your best work.
- Global. With teams across the U.S. and India, we collaborate worldwide with one mission.
CloudOps Specialist - Mc Lean - TechnoMile
Description
CloudOps Engineer
Location: In-Office/Hybrid
About the Role
TechnoMile is seeking a CloudOps Engineer to operate, secure, and continuously improve our AWS GovCloud environments. This role combines hands-on cloud operations with a Tier 3 support and escalation function, supporting mission-critical, compliance-driven production systems.
The CloudOps Engineer serves as a senior technical escalation point for complex infrastructure and platform issues, while also contributing to automation, infrastructure as code, and operational maturity. This role is ideal for engineers with a background spanning advanced cloud support, GovCloud operations, and regulated environments, including FedRAMP-aligned workloads.
What You'll Do
Cloud Operations & GovCloud Ownership
TechnoMile provides AI-enabled cloud solutions that empower GovCon, aerospace and defense, and other government-focused companies to modernize operations. Our SaaS products help clients:
Our Culture