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    patient experience representative-float - WDM, IA , USA, United States - The Iowa Clinic

    The Iowa Clinic
    The Iowa Clinic WDM, IA , USA, United States

    4 weeks ago

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    Description
    Patient Experience Representative-Float

    Clerical West Des Moines, Iowa Des Moines, Iowa Urbandale, Iowa Waukee, Iowa Ankeny, Iowa

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    Description

    Wondering what a day in the life of aPatient Experience Representative in our Float Poolat The Iowa Clinic might look like?


    • Arrive at work in the morning - no night shifts here
    • Floats between Ankeny, West Des Moines, Waukee, Urbandale an Downtown locations
    • Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
    • This position will also serve as a resource to registration, scheduling and clinical staff.
    • Strives to create The Iowa Clinic Experience with each interaction.
    • Leave in the evening - hooray for working standard clinic hours
    This job might be for you if you have...

    Qualifications


    • High School diploma or equivalent required.
    • Medical Experience in a medical office setting preferred.
    • Highly motivated to work in a healthcare setting.
    Bonus points if...


    • You love exceeding people's expectations.
    • You enjoy having fun where you work
    • Finding meaningful connections is what you live for
    Know someone else who might be a great fit for this role? Share it with them

    What's in it for you?


    • One of the best 401(k) programs in central Iowa, including employer match and profit sharing
    • Employee incentives to share in the Clinic's success
    • Generous PTO accruals and paid holidays.
    • Health, dental and vision insurance
    • Quarterly volunteer opportunities through a variety of local nonprofits
    • Training and development programs
    • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on
    • Monthly departmental celebrations, jeans days and clinic-wide competitions
    • Employee rewards and recognition program
    • Health and wellness program with up to $350/year in incentives
    • Employee feedback surveys
    • All employee meetings, team huddles and transparent communication
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