- High School Graduate or General Education Degree (GED): or Work Equivalent
- Prefer 1-2 years experience in hospitality industry in similar position.
- Previous guest/customer relations training preferred.
- Exert physical effort in lifting/transporting at least 50 pounds.
- Push/pull carts and other equipment up to 125 pounds.
- Endure various physical movements throughout the work areas.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
- Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
- Knowledge of proper cleaning techniques, requirements, and use of equipment
- Knowledge of proper chemical handling
- Must be able to reach above head and shoulder height to perform job duties.
- Use all chemicals in accordance with OSHA regulations and hotel requirements.
- Maintain public areas to include lobby, meeting space and restrooms.
- Ensure the public areas are clean and tidy. Be sure to report anything missing or in need of repair
- Ensure any areas assigned to you, e.g. (public restrooms, the fitness center, etc.) are kept stocked, clean and crisp.
- Provide a warm greeting and a smile with all the guests you encounter. Assist guests with questions that they may have or direct them to someone that can
- Assist with delivery of front desk requests as needed, i.e., rollaways, cribs, towels, etc.
- Assist with keeping storage room stocked.
- Monitor pool and fitness area. Remove dirty towels and re-stock towels if needed.
- Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.
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Housekeeping Public Space Attendant - Hampton, United States - Courtyard by Marriott Hampton Coliseum Central
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Description
Job Description
Job DescriptionYOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
POSITION OVERVIEW: The Public Space Attendant is responsible for cleaning and maintaining all items and surfaces in designated areas, ensuring hotels standards of cleanliness.
QUALIFICATIONS, EDUCATION & EXPERIENCE:
RESPONSIBILITES:
This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.
WORK ENVIROMENT: Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.