Call Center Manager - San Diego, CA

Only for registered members San Diego, CA, United States

3 days ago

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Job summary

We are seeking an experienced Confirmation Call Center Manager to lead our confirmation team in our San Diego office.

Responsibilities

  • Schedule, confirm, and manage in-home sales appointments
  • Hire, train, coach, and manage Call Center Representatives
  • Answer inbound calls and place outbound confirmation and follow-up calls
  • Oversee customer service standards and issue resolution/li>Maintain accurate CRM data and reporting

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