- Do you have a Bachelor's Degree or higher degree or some hours towards a college degree or 2 or more years of experience working in a financial aid office in higher education?
- How many years of experience do you have in customer service?
- Please explain your current or past work experience with data entry and answering telephone calls. (Open Ended Question)
- How many years of experience do you have working in a financial aid department?
- 3 years
- 5 years
- 7 years
- 9 years
- Do you have knowledge of U.S. Department of Education and regulations, state regulations for financial aid programs? Yes or No and Please explain. (Open Ended Question)
- Do you have working knowledge of Ellucian Banner? If so, please explain your experience and module worked with. (Open Ended Question)
- Do you have experience reconciling accounts? If, YES, please explain your experience? (Open Ended Question)
- Please describe your computer skills, including your abilities with Microsoft Word, Excel, and Outlook. (Open Ended Question)
- What experience do you have with public speaking? (Open Ended Question)
- How did you hear about this employment opportunity?
- To be eligible for employment in the U.S. and at Blinn College, will you now or in the future require Blinn College to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status.
- Please choose all that apply below.
- Are you employed part-time or full time in an overtime eligible position at another state agency or institution of higher education? Do you plan to continue your employment if hired at Blinn College?
Financial Aid Advisor - Bryan, United States - Blinn College
Description
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
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Please see Special Instructions for more details.
Only fully completed applications will be accepted. Do not leave the employment section of the application blank or put see resume.
This is a 12 month, benefits eligible position.
Blinn College pays 100% of health insurance for full time employees, 50% for dependents, and two times your annual salary in life insurance benefits.
Optional coverages can begin on your first active duty date.If you would like to review insurance benefits in advance, you can access the New Employee Benefits Guide online, Leave time includes 96 hours vacation, 40 hours discretionary and 16 hours personal each year and 8 hours sick each month.
Paid leave for college designated holiday's, spring break, Thanksgiving and Christmas break (approx. 25 days per year)VEVRRA
Federal Contractor – Priority referral protected veterans requested.
Position Information
Requisition Number
Requisition Number
2024033P
Position Title
Salary Range
Salary Range
$37,440 + experience
DBM Rating
DBM Rating
B23
Job Type
Job Type
Full Time
Job Category
Job Category
Professional/Staff
Anticipated Start Date
Anticipated Start Date
05/01/2024
Campus
Application Deadline
Extended Open Deadline
FLSA
FLSA
Non-Exempt
Security Sensitive?
Security Sensitive?
Yes
Work Hours
Work Hours
8:00 a.m. - 5:00 p.m., occasional nights and weekends
Position Summary Information
Objective
Process all areas of financial aid from answering the phones to awarding students, completing reports, and performing professional judgments.
Working on various reports and contacting students in repayment on their student loans to help prevent them from going into default.
Required Quals SummaryBachelor's Degree or a combination of education and direct experience.
Special Notes To Applicants
Only fully completed applications will be accepted. Do not leave the employment section of the application blank or put see resume.
This is a 12 month, benefits eligible position.
Blinn College pays 100% of health insurance for full time employees, 50% for dependents, and two times your annual salary in life insurance benefits.
Optional coverages can begin on your first active duty date.If you would like to review insurance benefits in advance, you can access the New Employee Benefits Guide online, NEBG - Leave time includes 96 hours vacation, 40 hours discretionary and 16 hours personal each year and 8 hours sick each month.
Paid leave for college designated holiday's, spring break, Thanksgiving and Christmas break (approx. 25 days per year)
Working with students and parents providing direct customer service to students in order to be prepared financially to pursue their educational goals.
In this process use critical problem solving skills to ensure regulatory compliance for Blinn College in adminstering various financial assistance programs.
Provide clarity and guidance to students regarding financial aid application opportunities, types of financial aid available, and loan borrowing education.
Assist veteran services office through advising veterans in educational opportunities, assisting students remotely, and responding to departmental emails. Review financial aid appeals and provide students with counseling advice for the federal financial aid program. Perform verifcation, and various other processes related to financial aid. Processing the daily loan processes for all loan programs that are available to students for their education.Principal Accountabilities
Assists student via email, phone, or walk ins to help them through the financial aid process.
Resolve difficult situation in processing financial aid that can include making professional judgements based on flexibilities provided by the U.S.
Dept. of Education and can be of a very personal nature to the student.Principal Accountabilities
Advise students and review requests for professional judgments such as dependency overrides, income adjustments, homeless situations, or other unusual and extenuating circumstances that fall outside of the "normal" financial aid situations which could include dependency overrides, income adjustments, homeless situations, or other unusual and extenuating circumstances.
Review documentation such as C flag, Pell lifetime limits, unusual enrollment, and additional situations that require additional review for students' accounts.
Principal AccountabilitiesLoan processing responsibilities:
Awarding and processing
PLUS
loans, monitoring and making adjustments to student loan amounts due to
SULA , and performing monthly DL Recon and ensuring that all funds are accounted for. Be able to perform all job responsibilities related to all loan processing.
Principal Accountabilities
Perform the verification process as regulated by the U.S. Department of Education on students selected by the U.S. Department of Education or Blinn College.
Principal Accountabilities
Responsible for ensuring compliance with all federal, state, and institutional policies and regulations that govern student employment, scholarships, loans, and other financial aid programs and veteran educational benefits for Blinn College.
Principal AccountabilitiesOther duties as assigned. To include but not limited to reviewing financial aid appeals, reviewing and scoring endowed scholarship applications, reviewing endowed scholarship thank you letters,
FAFSA
presentations, outreach, student loan default, processing scholarship checks, verification, professional judgments, packaging students, helping with veteran processing, etc.
Minimum Qualifications
Minimum Qualifications
Bachelor's Degree or some hours towards a college degree or 2 or more years of experience working in a financial aid office in higher education.
2 or more years of customer service experienceAbility to communicate clearly and thoroughly with people of various backgrounds and experiences in such a way that they feel comfortable and willing to work well together.
Strong problem-solving skills to analyze situations and experiences.Self-motivated and goal-oriented, team player.
Ability to handle numerous complex and routine tasks simultaneously.
Preferred Qualifications
Preferred Qualifications
Financial Aid experience at an institution of higher education and know U.S. Department of Education and regulations, state regulations for financial aid programs.
Experience with Banner or Ellucian products.
Previous work experience that involves frequent and routine problem-solving.
Customer service to a variety of individuals with successful outcomes.
Prior experience working in Microsoft
TEAM , and Zoom.
Prior intermediate experience working with Excel.
Microsoft Office suite, particularly Excel, Word, and Outlook
Working Conditions
Are there particular working conditions associated with this job that should be noted (I.E., working environment, hours of work, workspace, etc.)?
Are there particular working conditions associated with this job that should be noted (I.E., working environment, hours of work, workspace, etc.)?
Yes
If 'Yes', please explain
May work some after hours during Peak periods such as Summer and January.
Physical and Mental Requirements
Physical and Mental Requirements:
Physical and Mental Requirements:
Light carrying, under 15 lbs., Simple grasping, Walking, Standing, Sitting, Operating mechanical equipment, Operating motor vehicle, Seeing, Identifying colors, Hearing (with aid), Writing, Counting, Reading, Telling time
Custom Text One
Environmental Requirements:
Inside, Working closely with other, Working alone, Travel by car (enter percentage of time in below field), Travel by van (enter percentage of time in below field), Travel by plane (enter percentage of time in below field)
Custom Text Two
Traveling by methods of transportation listed above less than 15% of the time.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Some college hours or 2 or more years experience working in financial aid office in higher education
None of the above
Less than 1 year
1 year
2 years
3 years
4 years
More than 5 years
1 year or less
Blinn Website
Blinn Employee
Internet Site (specify in next question below)
Indeed
Higher Ed Jobs
HERC - Higher Education Recruitment Consortium
TACC - Texas Association of Community Colleges
Other (specify in next question below)
If in the previous question you selected "Advertisement", "Internet Site", or "Other", please specify how you heard about this employment opportunity.
No, I will not need sponsorship now or in the future for an H-1B visa
If you answer yes to any, please upload a copy of your DD214 or DD1300 in the optional documents section.
For definition of claiming military employment preference please see the following )Yes, I am a veteran, including a veteran with a disability.
Yes, I am a veteran's spouse who has not remarried.
Yes, I am the spouse of a member of the United States Armed Forces or Texas National Guard serving on active duty.
Yes, I am an orphan of a veteran who was killed while on active duty.Yes, I am a veteran who received a dishonorable discharge from the military because I refused the COVID vaccine.
Yes, I am claiming military employment preference.
No, to all the above.
Yes, I am in an overtime eligible position and No I do not plan to continue
No, I am not in an overtime eligible position and Yes I plan to continue
No, I am not in an overtime eligible position and No I do not plan to continue
I am not employed by another state agency or institution of higher education
Required Documents
Resume
Cover Letter
Optional Documents
Other Document 1
Other Document 2
Unofficial Undergraduate Transcript
DD214 (required for Veteran's or Veteran's preference)
DD1300 (required for orphan's or surviving spouse)
NOTICE:
Theidentity of candidates and the contents of theirapplications and resumes may be subject to publicdisclosure under provisions of the Texas open governmentlaws (Gov't. Code Sec. 552 et, seq.)
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