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- Serve as a resource in facilitating the gathering of business requirements and required test cases for configuration changes
- Work with key project stakeholders to formulate and communicate business requirements and scope of project
- Work with project stakeholders to translate their requirements into specifications technical staff can understand and also translate questions that technical staff has into a format the stakeholders can understand
- Perform all configuration changes within applicable software test environments
- Responsible for configuration, interface and application testing
- Develop and execute test cases and documentation to support configuration changes/updates/additions
- Work with stakeholders to validate test case results
- Coordinating and documenting for all configuration activity for change control and auditing
- Responsible for coordination of production turnover of all configuration work upon business owner sign off
- Serve as subject matter expert for root cause analysis and issue resolution
- Coordinate with the client's Application Support ticket tracking and bringing to resolution any software, configuration, EDI, ICES tickets that require updates to the test or production environments
- Perform business analysis duties for designated corporate projects and maintenance requests
- Oversee process development and documentation for any new or altered functionality or business process. This will also include facilitating an annual audit of actual business processes versus what is documented
- Identify potential areas of automation and aid in re-engineering the underlying business processes
- Recommend and maintain standards for development of business cases and their documentation
- Coordinate multiple simultaneous projects and initiatives
- Other duties as assigned
- Associates degree and/or years of experience and background to equate to the degree
- Minimum of two years of business analysis and system configuration experience; or similar demonstrated experience working with health care claim processing
- Prior experience in a Health Care organization or setting
- Demonstrated ability to manage multiple priorities simultaneously in a deadline driven environment
- Proficient in MS Project, Excel, PowerPoint and Word
- Experience with the Facets
- Experience with SQL
Configuration Analyst - Providence, United States - Gardner Resources Consulting
Description
Our client, a health insurance provider, is looking for configuration analyst to join their team.
Duties and Responsibilities
The duties for this position include, but are not limited to the following items:
Qualifications
Required:
Preferred: