Registrar Services Administrator - Baltimore, United States - Maryland Institute College of Art

Description

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Registrar Services Administrator

General Purpose:

This position's primary focus is ensuring all registrar related services provide MICA students with exceptional support related to records, onboarding, veteran benefits, and academic services and programs.

Summary of Responsibilities:

The Registrar Services Administrator supports Enrollment Services with work related to student onboarding, records and enrollment as well as a high level of support specifically centered around Veteran Benefits, as MICA's designated School Certifying Official.

Registrar Services responsibilities include but are not limited to:

• Provide direct support to students, current and prospective, and other key audiences as related to services provided through Enrollment Services
• Work in partnership with faculty and staff around academic records included but not limited to grades, transcripts, schedules and academic calendars
• Execute tasks related to enrollment, registration, and student onboarding including maintaining accurate student records
• Work in partnership with Financial Aid and Student Accounts to apply charges, aids and discounts and ensure student account accuracy
• Ensure all processes and communications are in compliance with FERPA regulations
• Support for planning new education processes in partnership with third party vendors
• Perform other related duties as assigned

School Certifying Official responsibilities include but are not limited to:

• Complete all required annual VA SCO training certifications to maintain active SCO status
• Assist students with documentation, comprehensive resources and support related to receiving and maintaining benefits
• Perform all VA benefit enrollment certification tasks in compliance of all federal policies and regulations issued by Veteran Affairs
• Work in collaboration with Financial Aid to ensure all financial aid being reported is accurate and up to date as related to their enrollment status
• Inform State Approving Agency (SAA) of new programs or changes in programs
• Lead, organize, provide on site support and supply all required documents for compliance visits/audits from Education Liaison Representatives

Knowledge, Skills, and Abilities

• Ability to work independently
• Customer service centered approach to communication and working with the public
• Strong verbal and written communication skills
• Ability to manage multiple tasks while staying organized
• Ability to maintain civil demeanor and professionalism
• Data entry and management skills with attention to detail
• Experience using Microsoft Office and Google Drive

Minimum qualifications:

• High School diploma/equivalent
• Demonstrated at least 3 years of office experience

Preferred qualifications:

• Prior SCO/Experience with Veteran Benefits Processing
• Prior experience with student enrollment and records
• Experience with PeopleSoft
• Experience with Asana
• Bachelor's Degree

Reporting to this position:
no direct reports

Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise).

Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence.

This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.

Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.

MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at