Account Coordinator, Buying Services - Cherry Hill Township - Compas

    Compas
    Compas Cherry Hill Township

    2 days ago

    $40,000 - $45,000 (USD) per year *
    Description

    The Account Coordinator role is a dynamic entry-level position in the healthcare media buying industry. This team member will execute media buys, research opportunities for clients, review contracts and understand implications of terms & conditions, manage changes to media campaigns across multiple services and report.

    Responsibilities

    • Ensure quality, accurate, and timely execution of all client service deliverables to achieve a "VERY GOOD" customer rating from all Clients.
    • Be responsive to client inquiries – follow through on all client requests and address issues immediately.
    • Generate vendor and client purchase approval documentation according to clients' specifications to ensure on-time delivery of advertisement/goods.
    • Interpret and analyze vendor contracts to understand impact of terms & conditions for clients and alignment with Compas standards.
    • Identify, research, and resolve client, vendor, or internal emails/calls issues.
    • Identify and negotiate favorable client/Compas 'make goods' when errors occur.
    • Perform Agency of Record functions according to individual client contracts.
    • Input and maintain accurate computerized schedules/orders daily.
    • Quality assurance check of 3rd party data for accurate client invoicing.
    • Understand programmatic media buying to track performance and forecast spend.
    • Ensure generation and issuance of client service fee estimates for service.
    • Provide customers with product, job status, and Compas service information (daily).
    • Able to identify opportunities to generate cost differential between client cost and Compas cost (negotiation) to create additional savings opportunities and/or Compas revenue.
    • Maintain daily client contact to ensure customer satisfaction.

    Requirements

    • Proficient in Microsoft Office.
    • Strong written and verbal communication skills.
    • Strong analytical, mathematical skills necessary for everyday duties.
    • Keen attention to detail, organization, and strong follow-up skills required.

    Salary range: $50000-$60000

    * This salary range is an estimation made by beBee
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