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Electrical Engineer
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Electrical Engineer
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Entry Level Electrical Engineer - Naperville, United States - Sterling Engineering
Description
Job DescriptionTitle:
Electrical Engineer
Hire Type:
Direct HireJob Summary:
Responsibilities include troubleshooting problems, providing step-by-step instructions, diagnosing software and/or hardware issues, and escalating complex cases to higher levels of support when necessary.
The role will collaborate with sales and engineering, gather feedback for product improvement, and stay updated on industry trends.Responsible for following the company's safety policies, procedures, and compliance rules. Ensure that customers requiring technical support are operating in a safe environment.
Understand customer needs and expectations, provide excellent direct and indirect service and fulfill customer expectations.
Consult with users to determine hardware, software or system functional specifications by utilizing expert knowledge of application and systems analysis techniques and procedures.
Support the creation or modification of customer-facing documentation, internal technical documentation, and training material.Provide technical support and problem resolution activities.
Track and monitor service requests to ensure timely resolution; keep users informed of status.
Qualifications:
Bachelor's degree in engineering, or equivalent experience is desired0-2 years' experience in technical support is a plusAbility to read and interpret electrical drawings and schematicsAbility to interpret electromechanical designsMechanical and technical skills and knowledgeKnowledge of PLC'sProficient in SolidWorks, and/or other CAD programs#InC1Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Meet Your RecruiterTami Van Connect on LinkedIn As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers.
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