Online Credit Program Administrative Coordinator - Boulder

Summary · Job Summary · The Division of Continuing Education at the University of Colorado, Boulder encourages applications for an Online Credit Program Administrative Coordinator This position provides essential administrative, scheduling, payroll, and communications support fo ...

Job description

Summary

Job Summary

The Division of Continuing Education at the University of Colorado, Boulder encourages applications for an Online Credit Program Administrative Coordinator This position provides essential administrative, scheduling, payroll, and communications support for the Continuing Education Online Credit (CEOC) program.

The role focuses on accurate execution of established processes, timely coordination with campus partners, and clear communication with faculty, students, and campus partners to support the smooth operation of more than 200 online courses per semester.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment.

We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The Division of Continuing Education has been serving the CU Boulder campus, its students and community learners for well over a century.

Our founding mission–to extend the academic resources of the university to populations outside the institution's walls–remains the core of our work today.

We are perpetually revisiting how we deliver on our mission as our communities, areas of study and academic technologies continuously grow and diversify.

Responsibilities

What Your Key Responsibilities Will Be


Course Scheduling and Academic Coordination:
Build and maintain a term-based course schedule for over 200 CEOC online classes each semester.

Connect with academic department partners on main campus to receive, confirm, and track course appointment information, including: class details, instructor assignments, session information, course history/prior offerings, and other information required for CEOC operations and reporting.

Prepare and submit complete and accurate course information to CE Records in accordance with established goals.
Communicate course changes, updates, and cancellations to campus partners and affected faculty, with particular attention to time-sensitive correspondence.
Maintain accurate records related to course scheduling, appointments, and historical offerings.
Submit service requests for all faculty teaching new courses for CE to the Learning Design Group.

Update Course Descriptions and Class Notes in collaboration with CE Records, faculty and departments to ensure course details are up to date and accurate.

Maintain a current calendar of important dates related to courses, enrollment windows, term-based events and regular program updates.

Payroll And Financial Administrative Support

Maintain accurate and up-to-date source information for all CEOC courses to support payroll processing for more than 200 lecturers and Graduate Part-Time Instructors (GPTI) each term.

Generate offer letters for lecturers, graders, peer mentors, and related instructional roles each semester, ensuring accuracy of appointment details.
Send, track, and archive offer letters using the university's electronic signature platform (DocuSign).
Communicate GPTI and other graduate student appointment information to the CE Finance Manager and Payroll Liaison each term.
Initiate Additional Job Request (AJR) forms and other required documentation for faculty appointments as needed.
Provide administrative support for the quarterly payroll and grade submission review process for CEOC Flexible Online faculty.

Communication And Faculty Support

Compose, schedule, and manage regular mass email communications to students related to semester start announcements and academic support initiatives.
Maintain current email distribution lists and contact records for CEOC faculty, academic department partners, and campus liaisons.

Send periodic mass communications or requests for information to CEOC faculty, including: course start reminders, grade roster availability notifications, administrative drop updates, and faculty meeting announcements.

Confirm GPTI status each semester prior to submission of appointment information to CE payroll.
Collect course syllabi from faculty for all new or revised courses and maintain organized program resource files.
Maintain an up-to-date repository of curriculum vitae or resumes for all CEOC faculty.

Manage the CEOC program email inbox by responding to routine inquiries, routing messages to appropriate colleagues or partners, and advancing issues to the Assistant Director or Director as needed.

Information Management And Report Generation

Use CU Data Portal and other approved systems to create, update, and distribute standard operational reports, including: weekly enrollment reports, student enrollment/contact lists, and program enrollment omnibus reports.

Maintain Excel-based tracking documents and reports to support scheduling, payroll, and communications processes.
Serve as a central point of contact for administrative information related to CEOC courses, processes, and timelines.
Provide administrative support for student-facing and faculty-facing initiatives as directed.
Assist with data collection, recordkeeping, and documentation required for internal reviews, audits, and compliance processes.
Develop and maintain procedural documents and program manual.

Other Duties

Serve on Continuing Education or main campus committees.
Assist with special events and complete special projects as assigned by the Director.

Participate in Division of Continuing Education staff and management meetings and Division workgroups to develop and employ collaborative processes for Division operation.

Undertake other duties, responsibilities, and special projects as assigned.

What You Should Know

The work schedule for this position is Monday-Friday, 8:00 AM - 5:00 PM.
This position offers a hybrid work modality with the expectation of at least 2 days in office.

What We Can Offer

The annual salary range for this full-time position is $62,400 - $68,000.

Relocation assistance may be available per divisional guidelines.

Benefits

At the University of Colorado Boulder , we are committed to supporting the holistic health and well-being of our employees.

Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit.

As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation.

Explore additional perks and programs through the CU Advantage program.

Be Statements

Be ambitious. Be inspired. Be Boulder.

What We Require

Bachelor's Degree from an accredited four-year institution or equivalent combination of education and experience may substitute.
1 year of professional experience related to the position, such as program coordination, student advising, or administrative support.

What You Will Need

Demonstrated ability with Excel, Word and other Microsoft Office tools as well as virtual platforms (Zoom, Teams, etc.)
Problem solving skills and ability to develop innovative approaches to solving problems.
Ability to use excellent judgment and conscientious insight when troubleshooting course or student issues.
Excellent communication, time management and organizational skills.
Interest in learning and a talent for clearly explaining concepts to instructors and students.
Ability to learn new technologies and software efficiently.
Comfortable working independently as well as on a team.
Dedication to student service and outreach.
Experience working with underrepresented ethnic minority students in a higher education environment.

Sensitivity to and appreciation of cultural, political, and geographical differences, with ability to work well with faculty, staff, and students from around the world.

What We Would Like You To Have

Demonstrated experience applying Artificial Intelligence in the workplace (ChatGPT, Copilot, etc.).
3-years of professional experience related to the position, such as program coordination, student advising, or administrative support.
Experience in higher education and student information systems
Print and web page graphic design skills, as well as experience designing and developing public-facing content.
Demonstrated understanding of digital media and its application to learning.
Data mining skills and experience troubleshooting technical issues.
Experience with fiscal responsibilities including payroll processes.
Two years experience generating and organizing reports using Excel or a similar spreadsheet software.

Special Instructions

To Apply, Please Submit The Following Materials

A current resume.

A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by March 2nd, 2026 for consideration.

Note:
Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.

You will not be penalized for redacting or removing this information.