Customer Success Director - Denver, CO

Only for registered members Denver, CO, United States

1 month ago

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Job summary

We are looking for a senior CSM to drive adoption and consumption for our largest communications industry customers.
This role includes responsibilities such as strategy alignment, project execution, escalation management,
adoption, customer advocacy, roadmap awareness,
and opportunity identification for cross- and upsell (but not closing / quota carrying), and ultimately.
We focus on outcomes and real-world results.

Bullet points: Responsibilities

  • Be the quarterback of the account,
  • Keepon close communication with all levels in the customer organization,
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