Senior Manager, Knowledge Management - Boston
4 weeks ago
Job summary
The Senior Manager Knowledge Management sits in the Program Quality Team in Vertices North America Commercial Patient Support Center of Excellence NAC PS COE and is responsible supporting multiple disease area Patient Support Programs in the strategy development and updating of all critical standard operating procedures and work instructions.Responsibilities
- Responsible for all document management and maintenance for the NAC Patient Support Department
- Sending documents maintaining version controls ensuring appropriate access managing WI SOP Job Aid documentation style guide copy reviews revisions formatting needs facilitating managing document workflow processes including within PS across other team stakeholders in Vertex Document Management System VDMS ensuring documented procedures are in line with Vertex external compliance regulatory standards maintaining source of truth for all Program Quality related documents managing Lexicon aligning product Corporate lexicons working as part of a team implementing reviewing processes collaborating with Director providing insights trends to Legal OBIE leadership contributing training related to Knowledge Management identifying driving process improvements supporting roll-out new initiatives appropriately escalates critical issues accordingly Act total compliance laws regulations policies Other responsibilities assigned by Director Minimum Qualifications Bachelor Degree years experience healthcare pharmaceutical industry Experience Managing Knowledge Document program project management document formatting subject matter expert coordination knowledge technical writing concepts excellent attention detail strong organizational skills structuring information logically Advanced proficiency tools Microsoft Word Adobe Acrobat software Experience project management software e.g Asana Microsoft Project Smartsheets Strong collaboration customer service aptitude self educates current trends healthcare payer market Intellectually curious continuous improvement problem solving mindset Preferred Qualifications Experience patient focused programs HIPAA regulations legal parameters patient privacy policies Patient-centric customer service-minded Experience supporting GxP non-GxP processes Willingness fast-paced environment multitasking prioritize workload Attention detail committed follow-through communication internal external partners Excellent written communication presentation delivery interpersonal skills Pay Range HR Requisition Disclaimer This posting temporary role third-party agency partner assignment at Vertex Pharmaceuticals p The individual selected this role will offered employee third-party agency partner compensation medical benefits fringe benefits presented upon offer The pay rate range provided reasonable estimate anticipated compensation time posting Actual pay based number factors skills competencies experience location being pursued required law In addition eligible overtime pay accordance federal state requirements By applying position agree Atrium Terms Conditions direct Atrium share application materials CV Resume email address phone number with Vertex For more information how handles personal data related job application see Careers Privacy Notice Agreeing Atrium Terms Conditions includes permission use email address mobile phone number provide during application process throughout duration prospective actual employment notify you job openings profiles articles news employment-related information special promotions additional products services offered affiliates partners collectively ie text message You personal safely stored within databases does sell your personal third parties Text message may apply OPT OUT modify preferences time please contacteuillez mail us if you do not agree Atrium Terms Conditions still complete your application emailing resume team Please include title subject email No C C Third-Party Vendors
Job description
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