Salesforce Solutions Architect - Naples - Better Together

Description

Overview

Better Together works to end the root causes of poverty, dependency, divorce, and child abuse by leveraging the power of the local church to provide struggling families with supportive relationships and meaningful work. Once properly supported, families can achieve independence, stay together, and thrive.

The Better Together team seeks a Salesforce Solutions Architect who will ensure Better Together has the technological foundation needed to scale its impact. This position oversees Salesforce architecture, systems integration, automation development, and the successful implementation of technology projects.

This role ensures data accuracy, system reliability, and streamlined digital workflows across the organization. The specialist partners closely with Operations, Program leadership, and external developers to design solutions that reduce manual work, support staff efficiency, strengthen reporting, and enhance the overall user experience.

An ideal candidate will have strong technical expertise, critical thinking skills, attention to detail, and demonstrated strengths in systems design, integration, and automation. They should be self‑motivated, comfortable working remotely, and capable of identifying gaps while proposing practical, scalable solutions. Candidates should feel called to support the mission of families and children and share our passion for freeing people from dependence on government welfare and poverty. Due to the nature of our work, candidates must be able to pass a Level 2 background check.

Culture and Fit

At Better Together, we are a mission‑first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team.

• We Love Others: We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what's right even when it's hard.
  • Do you treat people with respect, no matter their background or behavior?
  • Do you make decisions based on what's best for others, not just yourself?
• We Choose Gratitude: Gratitude fuels our joy and shapes how we show up. We focus on what's possible, not what's missing. We uplift others, celebrate progress, and keep perspective—even in the tough seasons.
  • Do you stay positive and solutions‑focused when challenges arise?
  • Do you regularly speak encouragement and appreciation to your teammates?
• We Are Ideal Team Players: We are hungry, humble, and people‑smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren't made of perfect people—they're made of teachable ones.
  • Do you take ownership and go the extra mile without being asked?
  • Are you open to feedback and constantly looking for ways to grow?
• We Do Hard Things: We don't quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don't waste time on drama—we stay focused on the mission.
  • Do you rise to challenges with resilience and a clear head?
  • Do you consistently push through discomfort to deliver results?
• We're All In: We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most.
  • Are you passionate about transforming lives and communities through your work?
  • Do you take initiative and show up fully—because you believe this mission is worth it?

We don't hire just for talent. We hire for alignment, character, and commitment to the mission. Expect honest conversations about these values throughout the hiring process.

Roles and Responsibilities

Systems Architecture, Automation, and Salesforce Oversight

• Serve as the organization's Salesforce architect, ensuring scalable data models, automation, security, and workflows.
• Design and maintain custom objects, fields, flows, validation rules, and integrations that support program operations.
• Build automated processes that reduce manual workload, improve data integrity, and streamline staff workflows.
• Conduct regular system audits to maintain quality, security compliance, and system performance.
• Oversee change management processes, including testing, documentation, and release schedules.

Systems Integration and Technology Support

• Lead system integration efforts across platforms such as Salesforce, Zapier, marketing tools, form platforms, and additional systems.
• Oversee the development, implementation, and integration of new technologies, applications, and digital tools into Salesforce and other organizational platforms.
• Troubleshoot technical issues and collaborate with the Operations and Technology teams to identify and resolve system gaps.

Reporting, Data Management, and Process Development

• Build and maintain dashboards, reports, and analytics that support leadership decision‑making and track organizational KPIs.
• Lead the streamlining, automation, and optimization of digital forms, communication templates, and workflow tools.
• Identify inefficiencies in digital processes and recommend solutions that enhance data accuracy and program performance.
• Support organizational reporting needs by ensuring accuracy in documentation and consistency in data collection practices.

Training, Documentation, and Cross‑Team Support

• Provide training and technical assistance to staff on Salesforce, integrations, and internal systems.
• Develop and maintain SOPs, training manuals, user guides, and best‑practice documentation.
• Ensure staff across the organization receive clear system updates, training, and guidance to support consistent and effective use of technology.
• Maintain organized system documentation in Google Drive, ensuring accessibility and alignment across regions.

Requirements

• Bachelor's degree preferred; technical certifications preferred.
• 2+ Salesforce experience required; certifications such as Advanced Administrator, App Builder preferred.
• Experience with system integration tools (Zapier, APIs), WordPress, and database management.
• Experience overseeing or participating in app development projects.
• Demonstrated ability to analyze problems and create scalable technical solutions.
• Strengths in communication, organization, problem‑solving, and attention to detail.
• Match Better Together's core values (described above).
• Able to pass a Level 2 background check.
• Must reside in FL.

Timing, Location, and Compensation

Better Together seeks to fill this position as soon as possible. The organization's headquarters are in Naples, Florida, but all the Better Together staff reside in Florida. Better Together has built a highly successful work culture over the past decade with systems and structures designed for clarity, flexibility, and great communication. Key elements of the environment include:

• Weekly team meetings with clear accountability and the opportunity to solve issues as a team.
• Quarterly in‑person team meetings at which you'll build deeper relationships, set clear goals aligned with the Better Together vision, and brainstorm how to seize new opportunities.
• An intensive 90‑day orientation to familiarize you with the Better Together team, our policies, and how we operate.
• Home office setup, including equipment and communication tools you need to hit the ground running.

Compensation and Benefits

Better Together also offers a generous benefits package, as outlined below:

• Medical (99% employer paid, employee only)
• Dental
• Vision
• Life Insurance
• Paid Holidays
• Paid Time off
• Retirement Savings Plan with 50/50 employer match up to 6%

Questions

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