Implementation System Consultant - Provo, United States - Caselle

Description

About the Job:
Caselle is looking for a self-motivated, detail oriented individual to assist our Implementation Department with client software implementations. This process includes assisting with data conversion team with comparing and balancing of two systems. Problems are then identified and corrected. Once conversion is completed, then Client training is the next step.

This is done in a Pre-Live situation prior to going live with the new software as to identify any areas still needing improvement and/or correction.

A proven ability to manage workload in a fast paced, challenging environment. Client, department, and company success is always the end goal.


Essential Duties and Responsibilities:
Assists customers in preparing files to be ready for conversionProblem solve and work with our Customer Support Team to provide accounting and software solutionsSupport Caselle customers with their day to day questions on Caselle software through their implementationCustomer Training by phone, video, and when necessary onsite travel for training, and training in Caselle offices in Provo, UTReviewing and help format client forms used within several accounting and financial and billing applications (bills, checks, invoices, financial statements)

Provide detailed notes of what has been accomplished and where you are at in your daily tasks and projectsProvide excellent customer service which will require patience at timesAssist in setup and creation of databases for add on applications, and trainingOther general functionsExperience and Skills Qualifications:
Associates Degree in Accounting, related field or equivalent; Bachelor's degree preferredExperience running a payroll system, or payroll operationsMay be fresh out of school, or have one to three years of experience in an accounting roleExcellent organizational skillsStrong verbal and written communication skillsSelf-motivated, customer service-focused, and detail orientedAbility to adapt easily to changeProficient use and knowledge of computer systemsAttention to detailAbility to work toward, and meet specified deadlinesSalary:To be discussed during interview process#J-18808-Ljbffr