- Responding to incoming alarm signals in our automation software, logging all information promptly and accurately.
- Communicating effectively via a multi-line telephone system.
- Ensuring confidentiality of customer information at all times.
- High School Diploma or GED required; some college experience preferred.
- 1-3 years of relevant work experience.
- Typing speed of 30+ words per minute; completion of a pre-hire typing assessment is required.
- Able to prioritize and multitask in a fast-paced environment.
- Strong ability to follow written and verbal instructions.
- Ability to perform tasks with urgency and precision.
- Excellent interpersonal communication and organizational skills.
- Positive attitude towards teamwork and continuous improvement.
- Selected candidates will undergo paid training and must pass a final exam to certify their skills.
- Pay progression program for Alarm Monitoring Operators.
- Shift premiums for eligible assignments.
- Annual merit pay increases.
- Comprehensive medical, dental, and vision insurance.
- Company-paid short-term and long-term disability insurance.
- 401K plan with a 60% match on up to 6% of your salary.
- Paid vacation, holidays, and sick leave.
- Educational assistance opportunities.
- Exceptional internal career advancement potential.
- A variety of discounts for employees on travel, equipment, and more
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Alarm Response Operator - Minnetonka - Securitas Electronic Security Inc
Description
Securitas Technology, a leading provider of integrated security solutions, is seeking dedicated individuals to join our team as Alarm Response Operators. We are committed to making the world a safer place by offering exceptional security services. With over 13,000 colleagues across 40 countries, our customer-centric approach drives us to deliver outstanding experiences.
This full-time role is based in our 24/7 Alarm Monitoring Center, operating on 2nd or 3rd shift schedules, including weekends and holidays. As an Alarm Response Operator, you will play a crucial role in the safety of our clients by responding to alarm signals accurately and efficiently.
Your responsibilities will include:
Minimum Requirements:
Benefits We Offer:
We are an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are demonstrated by our employees every day, providing outstanding service to our clients and communities.
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