Help Desk Technician - Wilmington, DE
2 weeks ago

Job summary
As a Help Desk Technician (L1) at Diamond Technologies you will be the first line of technical support for our Managed Service Provider (MSP) clients troubleshoot and resolve basic IT issues ensuring excellent customer service while upholding Diamond Technologies commitment to quality and reliability.
Responsibilities
- Serve as the initial point of contact for clients via phone email or ticketing system
Job description
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