Forward Deployed Product Manager, AI Agent - United States, Remote

Only for registered members United States, Remote

5 days ago

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Job summary

We are on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.

Responsibilities

  • Own AI Agent outcomes for our customers — defining and delivering on the metrics that move the needle.
  • Own the deployment lifecycle for AI Agents — from pre-sale scoping and kickoff to launch and post-go-live optimization.

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